Sr AI Engineer II-Global Servicing Tech
American Express
United States
Workplace: OnsiteFull timeUSD 123,000 - 215,250 annuallyFunction: Data Science & Machine LearningExperience: 5+ yearsSkills: ["Ownership","Technical judgment","Product mindset","Customer orientation","Operating with ambiguity"]Build and ship LLM-powered, agentic product features that help customers manage their finances, grounded in real financial data and regulated constraints. Design agentic systems that reason over context, invoke tools, execute actions, and recover from failures. Architect production-grade RAG pipelines and contribute to shared AI infrastructure (LLM services, orchestration, evaluation/monitoring), owning reliability, latency, cost, and failure modes.
