Qualtrics

2 days ago

Senior Manager, Product Management - CX

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Lead the Locations product team within Customer Experience, owning product strategy and execution for a suite serving location-based businesses like hospitality, QSR, and retail. Coach and mentor product managers and product scientists, raise the bar on product craft, and translate customer pain points into scalable capabilities. Drive roadmap clarity across platform, GTM, Ops, and legal teams, integrating new platforms/apps and modern AI-driven product development practices.

Location: Seattle, Krakow

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own the product strategy for the Locations CX product suite, including applications for frontline users and capabilities like online reputation management, social listening, and location-level insights.
•Coach and mentor a team of high-performing product managers and product scientists, defining measurements, goals, and outcomes to obsess over.
•Drive clarity across the organization by partnering with platform, GTM, Ops, and legal teams and navigating tradeoff decisions.
•Act as the primary champion for the Location product suite, presenting product vision, metrics, and strategy to executive leadership.
•Guide how to integrate new platforms/apps in the frontline product space and execute go-forward plans flawlessly.

Pay and Benefits

Perks:Annual Bonus

Key Requirements

•Extensive product management experience with a proven track record of directly managing, coaching, and developing product managers.
•3+ years of directly managing product managers and 10+ total years of product management experience.
•Ability to identify and execute product strategy end-to-end.
•Ability to manage and execute organizational change.
•Success scaling products and businesses from 1 to N.

Skills:LeadershipCoachingMentoringStrategic thinkingCross-functional collaboration

Languages:English

Tech Stack:AIFigma

Company Brief

Qualtrics

Provides an experience management (XM) platform that helps organizations collect, analyze, and act on customer, employee, product, and brand experience data to improve business outcomes across functions.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Provo, United States

Founded: 2002

Glassdoor: 3.9

Website LinkedIn

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Qualtrics

2 days ago

Senior Manager, Product Management - CX

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Seattle, Krakow

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own the product strategy for the Locations CX product suite, including applications for frontline users and capabilities like online reputation management, social listening, and location-level insights.
•Coach and mentor a team of high-performing product managers and product scientists, defining measurements, goals, and outcomes to obsess over.
•Drive clarity across the organization by partnering with platform, GTM, Ops, and legal teams and navigating tradeoff decisions.
•Act as the primary champion for the Location product suite, presenting product vision, metrics, and strategy to executive leadership.
•Guide how to integrate new platforms/apps in the frontline product space and execute go-forward plans flawlessly.

Pay and Benefits

Perks:Annual Bonus

Key Requirements

•Extensive product management experience with a proven track record of directly managing, coaching, and developing product managers.
•3+ years of directly managing product managers and 10+ total years of product management experience.
•Ability to identify and execute product strategy end-to-end.
•Ability to manage and execute organizational change.
•Success scaling products and businesses from 1 to N.

Skills:LeadershipCoachingMentoringStrategic thinkingCross-functional collaboration

Languages:English

Tech Stack:AIFigma

Company Brief

Qualtrics

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Provo, United States

Founded: 2002

Glassdoor: 3.9

Website LinkedIn