Client Relationship Consultant 2 (Banker) - Renton Hills - Renton, WA

U.S. Bancorp
Washington
Workplace: OnsiteFull timeUSD 24.92 - 30.46Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Interpersonal skills","Communication","Recommendations"]

Build and maintain strong relationships with consumer and business customers through proactive outreach, in-person interactions, and virtual/appointment engagement. Assess customer banking needs, open accounts, process service requests, and complete credit applications. Provide counsel on deposit and loan products, educate clients on digital and self-service options, and ensure an optimal client experience through accurate, operationally excellent service. Partner with branch teams to deliver solutions aligned to customers’ goals.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 months ago

Client Relationship Consultant 2 (Banker) - Renton Hills - Renton, WA

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Build and maintain strong relationships with consumer and business customers through proactive outreach, in-person interactions, and virtual/appointment engagement. Assess customer banking needs, open accounts, process service requests, and complete credit applications. Provide counsel on deposit and loan products, educate clients on digital and self-service options, and ensure an optimal client experience through accurate, operationally excellent service. Partner with branch teams to deliver solutions aligned to customers’ goals.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers via in-person, by appointment, and virtually to provide counsel aligned to their goals and needs.
  • •Identify customer needs and recommend deposit and loan products and services based on individual circumstances.
  • •Process basic transactions, open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Educate clients on emerging and self-service digital products and services to support their financial needs.
  • •Maintain knowledge of consumer and business banking products and partner with branch teams to deliver consistent client experiences.

Pay and Benefits

Salary: USD 24.92 - 30.46
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeaveAdoption AssistanceLong-term Disability

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or a combination of experience and training).
  • •Must complete NMLS registration requirements under the S.A.F.E. Act of 2008 and Regulation Z, including passing required background and credit checks.
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Experience using and demonstrating digital products and self-service technologies.
Experience:3-4 yearsRetail bankingFinancial services industry
Education:High School
Skills:Customer serviceRelationship buildingInterpersonal skillsCommunicationRecommendations
Licenses:NMLS registration (S.A.F.E. Act of 2008)
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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