Seasonal Sales Support Associate, Atlanta

Hermes
Atlanta
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Detail orientation","Organizational skills","Composure","Compassion"]

Provide high-level client service in a fast-paced Hermès boutique by greeting and assisting customers, answering questions, and supporting point-of-sale gift wrapping and packaging. Support the sales team with merchandising and stock-room preparation tasks, including hanging and returning merchandise to the floor and organizing the selling area. Handle phone calls, assist concierge/host activities, and support after-sales logging and client record keeping.

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Hermes
Hermes
4 days ago

Seasonal Sales Support Associate, Atlanta

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Last checked: 18 hours agoStatus: Live

Job Summary

Provide high-level client service in a fast-paced Hermès boutique by greeting and assisting customers, answering questions, and supporting point-of-sale gift wrapping and packaging. Support the sales team with merchandising and stock-room preparation tasks, including hanging and returning merchandise to the floor and organizing the selling area. Handle phone calls, assist concierge/host activities, and support after-sales logging and client record keeping.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Consistently provide prompt, friendly greeting and assist clients with questions within Hermès service standards, including wrapping and packaging at point of sale.
  • •Support the sales team with selling-process tasks such as hanging merchandise, returning merchandise to the floor, retrieving stock, and preparing the stock room.
  • •Organize and prioritize the workstation and selling floor to maintain merchandise standards and keep items stocked (bags, boxes, note cards, ribbons, stationery, etc.).
  • •Support client service activities including Concierge, Doorperson, and Greeter/Host functions.
  • •Answer phones in a timely manner and support after-sales activities as needed, including logging repairs, contacting clients, and maintaining active records.

Pay and Benefits

Salary: USD 20 - 23 hourly

Key Requirements

  • •Strong communication skills.
  • •Customer service oriented.
  • •Detail oriented with strong organizational skills.
  • •Computer skills, including Microsoft Office.
  • •Ability to handle difficult situations with grace, compassion, and composure; lift between 0-25 lbs without assistance.
Experience:1+ years
Skills:CommunicationCustomer serviceDetail orientationOrganizational skillsComposureCompassion
Tech Stack:Microsoft Office

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn