Field Service Network Engineer

General Dynamics
United States
Workplace: OnsiteFull timeUSD 97,968 - 131,100 annuallyFunction: IT Operations (Systems/Network Admin)Experience: 10+ yearsSkills: ["Troubleshooting","Problem-solving","Cross-functional collaboration","Fast-paced execution","Multi-tasking"]

Maintain and troubleshoot enterprise voice, video, and data communications networks for the US BICES-X program. Use ITSM practices to categorize, prioritize, escalate, and resolve network incidents while ensuring availability targets and compliance with security policies. Specify and support hardware/software compatibility, manage network performance and security, and provide end-user training and technical guidance. Coordinate with vendors and participate in network-related standards and monitoring initiatives.

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FursaFursa
General Dynamics
General Dynamics
34 minutes ago

Field Service Network Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 34 minutes agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Maintain and troubleshoot enterprise voice, video, and data communications networks for the US BICES-X program. Use ITSM practices to categorize, prioritize, escalate, and resolve network incidents while ensuring availability targets and compliance with security policies. Specify and support hardware/software compatibility, manage network performance and security, and provide end-user training and technical guidance. Coordinate with vendors and participate in network-related standards and monitoring initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Identify, analyze, and resolve network incidents and problems.
  • •Use ITSM principles to categorize, prioritize, escalate, troubleshoot, and resolve incidents.
  • •Maintain and administer voice, video, and/or data communications networks to meet availability and SLA requirements.
  • •Maintain network security and ensure compliance with security policies and procedures.
  • •Provide network/equipment/specialized training and technical guidance to end-users and less-experienced network personnel.
Travel: Medium travel

Pay and Benefits

Salary: USD 97,968 - 131,100 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceDisability Benefits

Key Requirements

  • •10+ years of related experience.
  • •Must possess and maintain a Top Secret/SCI security clearance.
  • •Must possess a currently active CCNA certification.
  • •Knowledge and experience with routing and switching protocols (e.g., OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP).
  • •Knowledge and experience with current Cisco IOS software and hardware features, including STIG patching and security compliance.
Experience:10+ years
Skills:TroubleshootingProblem-solvingCross-functional collaborationFast-paced executionMulti-tasking
Certifications:CCNAITIL V4 FoundationCCNP ENCORCCNP Enterprise
Tech Stack:ITSMVoiceVideoData communicationsOSPFEIGRPBGPSpanning Tree ProtocolISAKMPESPSIPSCCPCisco IOSSTIGIAT level IIITIL V4IT Service ManagementCCNACCNP ENCORCCNP Enterprise

Eligibility

Nationality:US National
Security Clearance:Top Secret/SCI

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn