Director, Future of Work & Organizational Transformation - Japan (JPKT)

Salesforce
Tokyo
Workplace: HybridFull timeFunction: Executive & General ManagementExperience: 10+ yearsEducation: mastersSkills: []

Strategic leader responsible for reimagining Salesforce Japan’s future of work, organization design, and human-AI collaboration. Lead job architecture redesign across JPKT, drive capacity planning and the Golden Ratio framework, and coordinate phased expansion into Korea and Taiwan, aligning workforce strategy with AI augmentation and business growth.

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FursaFursa
Salesforce
Salesforce
2 months ago

Director, Future of Work & Organizational Transformation - Japan (JPKT)

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Job Summary

Strategic leader responsible for reimagining Salesforce Japan’s future of work, organization design, and human-AI collaboration. Lead job architecture redesign across JPKT, drive capacity planning and the Golden Ratio framework, and coordinate phased expansion into Korea and Taiwan, aligning workforce strategy with AI augmentation and business growth.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Develop deep knowledge of Japan labor market dynamics, regulatory environment, and cultural nuances to ensure transformation strategies are locally relevant and sustainable
  • •Translate macro organizational strategy into actionable workforce and job design initiatives specific to JPKT
  • •Phased Geographic Expansion: Lead initial implementation in Japan (Phase 1), with a structured plan to expand and adapt frameworks to Korea and Taiwan (Phase 2), ensuring market-specific relevance at each stage
  • •Lead the strategic integration of AI and emerging technologies to fundamentally redefine jobs and organizational structures at Salesforce Japan
  • •Develop evidence-based frameworks for job design and organizational structure, grounded in research on how AI and technology can best augment human work

Key Requirements

  • •10+ years of experience in strategic consulting, organizational design, workforce strategy, or research, with at least 5 years in a leadership capacity driving large-scale change within a corporate environment
  • •Experience in the Japan market with deep understanding of local business culture, labor dynamics, and regulatory context
  • •Proven track record in capacity planning, job architecture design, and workforce transformation at scale
  • •Research experience applying quantitative and qualitative methods to solve complex business problems (publication record a plus, but not required)
  • •Advanced degree (Master's, MBA) or equivalent practical experience; Doctorate (Ph.D.) preferred but not required
Experience:10+ yearsAIHR transformationJapanEnterprise software
Education:Master's
Languages:JapaneseEnglish

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor