Guest Services - (Dos Equis)

Live Nation Entertainment
Dallas
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Problem-solving","Judgment","Teamwork","Diplomacy"]

Protectively interact with concert guests to ensure an enjoyable venue experience. Communicate venue policies and common programs, proactively assist guests, and handle questions or complaints. Help with seating, meet-and-greets, lost items, and directing restroom/concessions lines to reduce wait times. Participate in sustainability efforts, support end-of-show and staffing needs, and promptly report maintenance/cleaning issues.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Guest Services - (Dos Equis)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Protectively interact with concert guests to ensure an enjoyable venue experience. Communicate venue policies and common programs, proactively assist guests, and handle questions or complaints. Help with seating, meet-and-greets, lost items, and directing restroom/concessions lines to reduce wait times. Participate in sustainability efforts, support end-of-show and staffing needs, and promptly report maintenance/cleaning issues.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Communicate venue policies, procedures, and common programs to guests as they enter.
  • •Proactively assist guests to ensure an enjoyable experience, including answering questions.
  • •Help guests with seating needs, seat relocation, escorting to artist meet & greets, and lost items.
  • •Direct restroom and concessions lines to shorten waiting times and support restroom line monitoring.
  • •Participate in sustainability activities and coordinate end-of-show close-out while reporting maintenance/cleaning issues.

Pay and Benefits

Perks:Concert TicketsStudent LoansAdoption SupportFertility Support

Key Requirements

  • •High School Diploma or equivalent.
  • •At least 2 years of guest service and communications experience.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Strong judgment, tact, and diplomacy when handling guest interactions and concerns.
  • •Ability to walk, climb stairs, and lift/carry 50 lbs+ (constant walking; occasional sitting).
Experience:Guest service
Education:High School
Skills:CommunicationProblem-solvingJudgmentTeamworkDiplomacy

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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