Box Office Ticket Seller-Punch Line Sacramento

Live Nation Entertainment
Sacramento
Workplace: OnsitePart timeUSD 16.9 - 20 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Attention to detail","Multi-tasking","Problem-solving","Tolerance"]

Provide in-person and phone customer service for ticketing and will-call operations on event nights. Balance and reconcile daily/nightly ticket sales, support cash drawer and ticket stock reconciliation, and assist with pricing and ticket inventory processes. Operate the Ticketmaster host system, maintain call-center phone menus and event calendars, troubleshoot night-of-show issues, and support ADA/guest list requirements while following opening/closing procedures.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Ticket Seller-Punch Line Sacramento

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide in-person and phone customer service for ticketing and will-call operations on event nights. Balance and reconcile daily/nightly ticket sales, support cash drawer and ticket stock reconciliation, and assist with pricing and ticket inventory processes. Operate the Ticketmaster host system, maintain call-center phone menus and event calendars, troubleshoot night-of-show issues, and support ADA/guest list requirements while following opening/closing procedures.
Location: Sacramento
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Balance and reconcile daily/nightly ticket sales and assist with cash drawer and ticket stock reconciliation.
  • •Provide prompt, courteous customer service in person and over the phone, including will-call and guest list operations.
  • •Troubleshoot night-of-show issues such as transfers, barcodes, and account issues.
  • •Perform daily operations on the Ticketmaster host system and follow opening/closing shift procedures.
  • •Maintain box office operations (cleanliness, call center phone menus/calendars, lost & found, and ADA ticket compliance).

Pay and Benefits

Salary: USD 16.9 - 20 hourly
Perks:Concert TicketsStudent LoanAdoption SupportFertility Support

Key Requirements

  • •Knowledge of cash handling.
  • •Knowledge of phone and in-person customer service.
  • •Entry-level knowledge of Microsoft applications (Outlook, PowerPoint, Excel).
  • •Flexible schedule (days/nights, weekends and holidays).
  • •High School Diploma.
Education:High School
Skills:Customer serviceAttention to detailMulti-taskingProblem-solvingTolerance
Tech Stack:Ticketmaster host systemOutlookPowerPointExcelSpreadsheets

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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