Sr Team Manager - BB, BM RM Managed Mgt Support (Pune, MH, IN, 411001)

HSBC
Pune
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 8-10 yearsSkills: ["Leadership","Coaching","Customer focus","Risk awareness","Independent judgement"]

Lead and coach a team of Business Banking relationship managers to acquire, retain, and grow International SME Commercial Banking customer relationships. Drive strategic decisions for the Business Banking business with a focus on high-value domestic and international customers. Ensure lending and risk policies follow best practice, maintain credit quality, and oversee service excellence. Improve relationship profitability by delivering appropriate solutions, products, and services, including digital product penetration and cross-sell.

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FursaFursa
HSBC
HSBC
23 hours ago

Sr Team Manager - BB, BM RM Managed Mgt Support (Pune, MH, IN, 411001)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Lead and coach a team of Business Banking relationship managers to acquire, retain, and grow International SME Commercial Banking customer relationships. Drive strategic decisions for the Business Banking business with a focus on high-value domestic and international customers. Ensure lending and risk policies follow best practice, maintain credit quality, and oversee service excellence. Improve relationship profitability by delivering appropriate solutions, products, and services, including digital product penetration and cross-sell.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, manage, and develop a team of Business Banking relationship managers to deliver strategic objectives for International SME Commercial Banking.
  • •Contribute to strategic decisions to grow the BB business, focusing on high value, quality domestic and international customers and prospects.
  • •Drive best-practice lending and risk policies in line with economic and market practices.
  • •Own customer engagement to ensure service excellence across all customer, prospect, and professional interactions and improve engagement.
  • •Optimize value and profitability of existing relationships by delivering solutions, products, and services aligned to customer needs, while maintaining credit quality.

Key Requirements

  • •Graduate/Post graduate with at least 8-10 years of relevant experience of lending in Commercial Banking.
  • •Lead a high performance culture across the team to deliver customer and financial objectives.
  • •Drive digital product penetration and cross-sell to existing and new customers.
  • •Maintain credit quality while leading and developing a high performing team of business banking relationship managers and support managers.
  • •Familiarity with AI-enabled tools is an advantage; complete Anti-Money Laundering and Sanctions training and post-course assessment as required.
Experience:8-10 yearsCommercial bankingSMEInternational bankingDigital banking
Skills:LeadershipCoachingCustomer focusRisk awarenessIndependent judgement
Tech Stack:AI-enabled tools

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn