TikTok Shop - Live Operations Manager - Japan

TikTok
Tokyo
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Communication","Stakeholder management","Relationship-building","Analytical thinking","Proactive problem-solving"]

Own live-commerce operations for TikTok Shop in Japan—designing seller/creator enablement materials, improving livestream execution, and running initiatives that increase participation, engagement, and GMV. Collaborate with cross-functional teams to shape strategy and maximize impact, while monitoring livestream performance metrics to spot trends and growth opportunities. Manage and develop high-potential sellers and creators through hands-on operational support and practical action plans.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Live Operations Manager - Japan

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Source: Company careers pageValidated by: Fursa AI
Last checked: 30 minutes agoStatus: Live

Job Summary

Own live-commerce operations for TikTok Shop in Japan—designing seller/creator enablement materials, improving livestream execution, and running initiatives that increase participation, engagement, and GMV. Collaborate with cross-functional teams to shape strategy and maximize impact, while monitoring livestream performance metrics to spot trends and growth opportunities. Manage and develop high-potential sellers and creators through hands-on operational support and practical action plans.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design and deliver educational materials, training programs, best-practice guides, and operational playbooks for sellers, creators, agencies, and internal teams.
  • •Support sellers and creators in improving livestream execution (content planning, product selection, streaming timing, audience engagement, conversion, and stream quality).
  • •Plan and execute live-commerce initiatives, growth programs, campaigns, and ecosystem projects to increase seller/creator participation and GMV.
  • •Collaborate with cross-functional teams (Campaign, Affiliate, Product, Algorithm, Governance, Marketing) to align priorities and maximize live-commerce impact.
  • •Monitor and analyze livestream performance metrics and develop action plans to improve livestream performance and operational efficiency in Japan.

Key Requirements

  • •Bachelor’s degree or equivalent practical experience.
  • •Experience in e-commerce, livestreaming, social media, creator operations, account management, business development, consulting, or a related field.
  • •Proficiency in written and spoken Japanese, plus medium proficiency in written and read English.
  • •Excellent communication, stakeholder management, and relationship-building skills in a client/partner-facing role.
  • •Strong analytical skills and ability to manage multiple priorities in a fast-moving environment.
Experience:E-commerceLivestreamingSocial mediaCreator economyBusiness developmentConsulting
Education:Bachelor's
Skills:CommunicationStakeholder managementRelationship-buildingAnalytical thinkingProactive problem-solving
Languages:JapaneseEnglish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn