Technical Service Engineer (Dispenser System)

Sika
Indonesia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Team supervision","Customer satisfaction focus"]

Ensure smooth, efficient operations of admixture dispenser systems by supervising teams to meet job order specifications and coordinating with internal departments for timely product delivery. Provide daily customer and internal support for equipment systems—responding to inquiries, analyzing issues, and restoring equipment operations promptly. Partner with sales and operations teams to improve operational efficiency and customer satisfaction while supporting dispenser dispenser-related service needs.

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FursaFursa
Sika
Sika
2 days ago

Technical Service Engineer (Dispenser System)

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Last checked: 6 hours agoStatus: Live

Job Summary

Ensure smooth, efficient operations of admixture dispenser systems by supervising teams to meet job order specifications and coordinating with internal departments for timely product delivery. Provide daily customer and internal support for equipment systems—responding to inquiries, analyzing issues, and restoring equipment operations promptly. Partner with sales and operations teams to improve operational efficiency and customer satisfaction while supporting dispenser dispenser-related service needs.
Location: Indonesia
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Supervise the team to meet job order specifications, standards, and procedures for admixture dispensers.
  • •Coordinate with relevant departments to ensure timely product delivery and enhance operational efficiency and customer satisfaction.
  • •Provide daily support for customers, sales teams, and the operations team regarding equipment systems, including responding to inquiries and analyzing issues.
  • •Restore equipment operations promptly when issues occur.
  • •Support operational efficiency and customer satisfaction through coordination and service delivery for dispenser systems.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree (S1) in Civil Engineering, Electrical Engineering, or Mechanical Engineering.
  • •Minimum 2 years of experience with concrete batching plants, dosing systems, pumps, automation systems, or construction chemicals.
  • •Proven ability to supervise and monitor teams to deliver customer satisfaction in admixture dispenser operations and product delivery.
  • •Good communication skills and working proficiency in English.
  • •Valid SIM A driving license and willingness to travel as required.
Experience:2+ yearsConcrete batching plantsDosing systemsPumpsAutomation systemsConstruction chemicals
Education:Bachelor's in Civil Engineering, Electrical Engineering, or Mechanical Engineering
Skills:CommunicationTeam supervisionCustomer satisfaction focus
Licenses:SIM A
Languages:English
Tech Stack:Automation systemPumpsDosing systemConcrete batching plantsDispenser systems

Company Brief

Sika
Global specialty chemicals company supplying systems and products for bonding, sealing, damping, reinforcing and protecting in the construction and industrial sectors. Offers adhesives, sealants, concrete admixtures, and roofing systems worldwide.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Baar, Switzerland
Founded: 1910
WebsiteLinkedIn