Specialist, Partner Acquisition Operations

Delivery Hero
Kuala Lumpur
Workplace: HybridFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Data analysis","Stakeholder management","Communication","Autonomy","Process improvement"]

Own acquisition systems and capabilities by evolving competitive intelligence tools, data pipelines, and insight reporting. Drive adoption of a mobile-first vendor sign-up tool that streamlines end-to-end sales lead conversion, and use competitive/sales conversion analysis to surface gaps and risks. Build performance tracking and reporting, translate insights into actionable recommendations for acquisition GTM and strategy, and collaborate with product, sales, and regional leads to optimize the lead-to-conversion workflow.

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Delivery Hero
Delivery Hero
2 days ago

Specialist, Partner Acquisition Operations

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Job Summary

Own acquisition systems and capabilities by evolving competitive intelligence tools, data pipelines, and insight reporting. Drive adoption of a mobile-first vendor sign-up tool that streamlines end-to-end sales lead conversion, and use competitive/sales conversion analysis to surface gaps and risks. Build performance tracking and reporting, translate insights into actionable recommendations for acquisition GTM and strategy, and collaborate with product, sales, and regional leads to optimize the lead-to-conversion workflow.
Location: Kuala Lumpur
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Own and evolve competitive intelligence tools, data pipelines, and insight reporting to stay ahead of market and competitor gaps.
  • •Drive adoption and continuous improvement of a mobile-first vendor sign-up tool that streamlines the sales lead conversion process end-to-end.
  • •Analyze competitive and sales conversion data, conduct deep-dives to identify gaps or risks, and proactively flag findings to stakeholders.
  • •Build and enhance performance tracking and reporting, turning competitive insights into actionable recommendations for acquisition GTM and strategy.
  • •Collaborate cross-functionally with product, sales, and regional leads to align intelligence tools and capabilities with global strategy and local market needs.

Key Requirements

  • •At least 5 years of experience in Strategy & Operations, Sales Operations, or Process Improvement, preferably in international markets.
  • •Strong expertise in data analysis and SQL, with a proven record of generating actionable insights.
  • •Proven ability to implement sales/operational tools and collaborate effectively across product teams and stakeholders.
  • •Excellent communication and stakeholder management skills for cross-functional collaboration.
  • •Proactive, self-driven delivery of scalable solutions; familiarity with CRM platforms (e.g., Salesforce) and Microsoft Office Suite is a plus.
Experience:5+ yearsInternational markets
Skills:Data analysisStakeholder managementCommunicationAutonomyProcess improvement
Languages:English
Tech Stack:SQLSalesforceMicrosoft OfficeCRM

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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