Aon

19 hours ago

Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Serve as a client-facing account manager supporting health and benefits operations, including service and claims resolution, HR assistance, and benefits administration. Maintain Salesforce service cases, client files, checklists, and renewal timelines, and proactively communicate on outstanding issues. Coordinate vendor performance, negotiate competitive quotes, run carrier reporting, and support renewals through contract review, comparisons, and onboarding for new cases and benefit lines.

Location: New Orleans

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Serve as a vendor liaison for clients and maintain renewal timelines and outstanding checklists.
•Resolve ongoing or raised issues and communicate regularly with clients on outstanding items.
•Run carrier reports or order monthly reporting directly from carriers.
•Support renewals with contract review, comparisons, and recommendations by established deadlines.
•Provide implementation, compliance support, and help organize onboarding for new cases and business lines.

Pay and Benefits

Salary: USD 65,000 - 85,000 annually

Perks:Paid Leave401k

Key Requirements

•5 years’ experience in employee benefits administration.
•Bachelor’s degree preferred.
•Health & Life Insurance License.
•Exceptional written, oral, and interpersonal communication skills.
•Advanced MS Office skills (Excel, Word, PowerPoint).

Experience:5+ yearsEmployee benefits administrationBenefits administrationVoluntary benefits

Education:Bachelor's

Skills:CommunicationClient relationship buildingOrganizationAttention to detailTime management

Licenses:Health & Life Insurance License

Certifications:Health & Life Insurance License

Languages:English

Tech Stack:SalesforceMS OfficeExcelWordPowerPoint

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon