Program Mentor: School of Education (Central or Eastern Time Zone Support)

Western Governors University
United States
Workplace: RemoteFull timeUSD 60,600 - 90,900 annuallyFunction: Administration & Executive AssistanceEducation: mastersSkills: ["Communication","Customer service","Interpersonal skills","Organization","Coaching"]

Coach and guide assigned students through WGU’s School of Education programs, supporting academic progress and career competency development. You’ll respond to student needs with timely phone/email support, monitor outcomes and urgent needs using WGU tools, and maintain a consistent schedule that includes some evenings/weekends. Use technology-based platforms for teaching and communication, deepen expertise through ongoing development, and collaborate with university professionals to foster a student-focused learning environment.

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Western Governors University
Western Governors University
1 day ago

Program Mentor: School of Education (Central or Eastern Time Zone Support)

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Last checked: 5 hours agoStatus: Live

Job Summary

Coach and guide assigned students through WGU’s School of Education programs, supporting academic progress and career competency development. You’ll respond to student needs with timely phone/email support, monitor outcomes and urgent needs using WGU tools, and maintain a consistent schedule that includes some evenings/weekends. Use technology-based platforms for teaching and communication, deepen expertise through ongoing development, and collaborate with university professionals to foster a student-focused learning environment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Act as a steward for carrying out WGU’s mission and strategic vision while prioritizing student success.
  • •Provide direct, comprehensive coaching and guidance to an assigned load of students and respond to urgent needs using WGU tools.
  • •Monitor student progress and offer proactive support and outreach to help drive academic outcomes.
  • •Maintain expertise in WGU and program offerings through ongoing development activities and support lifelong learning skills.
  • •Use technology-based teaching and communication platforms, collaborate with university professionals, and communicate professionally with students and staff.
Travel: Medium travel

Pay and Benefits

Salary: USD 60,600 - 90,900 annually
Perks:Health InsuranceDentalVisionRetirementPaid LeaveParental LeaveRemote Work

Key Requirements

  • •Master’s or advanced degree and all applicable licenses or certifications for a degree program.
  • •At least 3 years of experience providing student support, mentoring, coaching, and/or instruction within a Certified K-12 School.
  • •Demonstrated ability to work with diverse learner profiles.
  • •Ability to work a student-friendly schedule, including evenings/weekends.
  • •Support Eastern or Central time zones.
Education:Master's
Skills:CommunicationCustomer serviceInterpersonal skillsOrganizationCoaching
Tech Stack:Data entryEmailCalendarWord processingDatabase programsTechnology-based teaching

Company Brief

Western Governors University
An accredited, nonprofit online university offering competency-based bachelor’s and master’s degree programs focused on workforce-relevant skills across business, IT, education, health, and nursing.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Nonprofit & NGO
Headquarters: Salt Lake City, United States
Founded: 1997
WebsiteLinkedIn