Relationship Manager

Discover Financial
Phoenix
Workplace: OnsiteFull timeUSD 74,200 - 84,700 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Relationship building","Strategic thinking","Communication","Customer service","Territory analysis"]

Build and maintain strong partnerships with 60–80 auto dealerships, serving as the first line of contact for Capital One Auto Finance (COAF) issues related to underwriting and funding. Make outbound calls to capture dealer business and take inbound calls to analyze dealer territories and develop plans to hit monthly targets. Review underwriting structures, guide deals for in-house funding, and adjust the approach as goals evolve.

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FursaFursa
Discover Financial
Discover Financial
2 weeks ago

Relationship Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Build and maintain strong partnerships with 60–80 auto dealerships, serving as the first line of contact for Capital One Auto Finance (COAF) issues related to underwriting and funding. Make outbound calls to capture dealer business and take inbound calls to analyze dealer territories and develop plans to hit monthly targets. Review underwriting structures, guide deals for in-house funding, and adjust the approach as goals evolve.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Cultivate positive relationships with dealerships and support outside sales managers.
  • •Serve as first line of contact for COAF issues involving underwriting and funding.
  • •Make outbound phone calls to capture dealer business for COAF and take inbound dealer calls to analyze territories.
  • •Review underwriting structure for COAF and guide deals in house for funding.
  • •Analyze territory production goals and adjust plans throughout the month to achieve targets.

Pay and Benefits

Salary: USD 74,200 - 84,700 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.
  • •Bachelor’s Degree in Business.
  • •2+ years experience in Auto Finance.
  • •2+ years experience in Customer Relations (and/or 5+ years in Customer Service).
Experience:1+ yearsFinancial servicesBusiness-to-business salesAuto financeCustomer relationsCustomer service
Education:High School in Business
Skills:Relationship buildingStrategic thinkingCommunicationCustomer serviceTerritory analysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn