Team Lead

Landmark Group
United Arab Emirates
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Customer service","Problem resolution","Performance management"]

Lead a retail department to maximize sales and productivity while maintaining store standards for visual merchandising, replenishment, recovery, and customer service. Monitor sales, stock movement, and space management reports daily and weekly, ensure accurate pricing and barcoding, and oversee merchandising quality and product availability. Coach and sponsor the sales team through training, daily meetings, and issue resolution to improve customer experience and team performance.

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Landmark Group
Landmark Group
1 year ago

Team Lead

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Job Summary

Lead a retail department to maximize sales and productivity while maintaining store standards for visual merchandising, replenishment, recovery, and customer service. Monitor sales, stock movement, and space management reports daily and weekly, ensure accurate pricing and barcoding, and oversee merchandising quality and product availability. Coach and sponsor the sales team through training, daily meetings, and issue resolution to improve customer experience and team performance.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Responsible for maximizing retail sales in the assigned department.
  • •Maintain visual merchandising, customer service, replenishment, and recovery standards across the store.
  • •Monitor sales, space, and stock movement reports daily/weekly and communicate performance to staff.
  • •Ensure merchandising accuracy: stock layout, pricing checks, barcoding/price tagging, and stock transaction recording.
  • •Coach and sponsor the team through training, daily meetings, and support for complaint resolution.

Key Requirements

  • •Maximize department sales and productivity metrics in line with shop targets.
  • •Monitor daily and weekly reports on space management, sales, and stock movement against targets and budgets and communicate updates to staff.
  • •Ensure products are correctly laid out and displayed to standard merchandising norms, including price tagging and barcoding.
  • •Ensure stock transactions are recorded accurately and in time on the system and maintain security and housekeeping standards.
  • •Provide customer satisfaction by delivering exceptional customer service, handling queries and complaints, and supporting after-sales service training.
Skills:LeadershipCoachingCustomer serviceProblem resolutionPerformance management
Languages:US

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
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Glassdoor: 3.5
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