Associate Billing Success Manager (B2B SaaS)

Prompt
United States
Workplace: RemoteFull timeUSD 50,000 - 75,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 2+ yearsSkills: ["Communication","Problem-solving","Training","Teamwork","Customer service"]

We are hiring an Associate Billing Success Manager (BSM) for a B2B SaaS healthcare platform. You will train billing teams, implement workflows with EMR/PM systems, respond to inquiries, and analyze billing metrics. After onboarding (3-6 months), you become a full Billing Success Manager, handling onboarding, support, and ongoing customer success duties in a remote/hybrid environment focused on outpatient physical therapy billing.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prompt
Prompt
8 months ago

Associate Billing Success Manager (B2B SaaS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

We are hiring an Associate Billing Success Manager (BSM) for a B2B SaaS healthcare platform. You will train billing teams, implement workflows with EMR/PM systems, respond to inquiries, and analyze billing metrics. After onboarding (3-6 months), you become a full Billing Success Manager, handling onboarding, support, and ongoing customer success duties in a remote/hybrid environment focused on outpatient physical therapy billing.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Meet with billing teams to train them on billing best practices and assist in their transition over to Prompt.
  • •Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt.
  • •Understand unique team needs to help configure and develop workflows with their new EMR/PM system
  • •Develop and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system
  • •Be each customer’s champion by providing ongoing support via our help desk platform helping them find solutions to their inquiries

Pay and Benefits

Salary: USD 50,000 - 75,000 annually
Perks:Remote WorkHealth InsuranceDentalVision401kLife InsuranceDisability InsurancePaid LeaveWellness Stipend

Key Requirements

  • •2+ years in the medical billing industry
  • •Experience billing for outpatient physical therapy clinics
  • •Very strong technical skills operating various software platforms
  • •Highly proficient in MS Excel
  • •Strong written and verbal skills
Experience:2+ yearsHealthcareSaaSMedical billing
Skills:CommunicationProblem-solvingTrainingTeamworkCustomer service
Tech Stack:MS Excel

Company Brief

Prompt
Provides an AI-powered cloud EMR and practice management platform for outpatient rehab therapy clinics, combining scheduling, documentation, billing, patient engagement, analytics, and AI scribing to improve clinic efficiency and revenue.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Hoboken, United States
Founded: 2017
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor