Sr Software Engineer, AI Agent Platform

Motorola Solutions
Ontario, Alberta, British Columbia
Workplace: RemoteFull timeFunction: Software EngineeringExperience: 10+ yearsSkills: ["Technical leadership","Mentoring","Engineering judgment","Ownership","Collaboration"]

Lead the technical direction and architecture for an AI Agent Platform powering emergency response products. Own cross-cutting systems spanning real-time voice AI, telephony, backend infrastructure, and AI pipelines. Mentor engineers, set engineering standards for reliability, security, and performance, and build evaluation, testing, and observability frameworks for AI-assisted workflows. Partner with product and operations leadership and drive incident response and post-incident improvements for mission-critical systems.

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FursaFursa
Motorola Solutions
Motorola Solutions
2 months ago

Sr Software Engineer, AI Agent Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 46 days agoStatus: Live

Job Summary

Lead the technical direction and architecture for an AI Agent Platform powering emergency response products. Own cross-cutting systems spanning real-time voice AI, telephony, backend infrastructure, and AI pipelines. Mentor engineers, set engineering standards for reliability, security, and performance, and build evaluation, testing, and observability frameworks for AI-assisted workflows. Partner with product and operations leadership and drive incident response and post-incident improvements for mission-critical systems.
Location: Ontario, Alberta, British Columbia
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead the design and operation of real-time voice AI systems that support human 911 telecommunicators at scale.
  • •Identify and solve hard problems across low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows.
  • •Drive reliability, availability, security, and performance excellence by defining team standards.
  • •Mentor engineers through reviews, design feedback, and pairing, and raise the technical bar for the team.
  • •Build evaluation, testing, and observability frameworks; lead incident response and post-incident reviews to improve runbooks and on-call health.
Travel: Low travel

Key Requirements

  • •10+ years of experience in real-time communication systems with deep expertise in Speech-to-Text, Text-to-Speech, and Voice Activity Detection, plus architecting LLM/agentic/RAG systems in production.
  • •Production software engineering experience with a clear track record of technical leadership.
  • •Designed, shipped, and operated large, complex systems in high-stakes domains.
  • •Comfort working across backend, infrastructure, AI pipelines, and product surfaces to translate ambiguous problems into technical plans.
  • •Able to raise the engineering bar for tests, observability, code review, security, and clean abstractions, while mentoring effectively.
Experience:10+ yearsPublic safetyGovtechHealthcareDefenseInfrastructureFintechHigh-trust domains
Skills:Technical leadershipMentoringEngineering judgmentOwnershipCollaboration
Tech Stack:LLMAgenticRAGSpeech-to-TextText-to-SpeechVoice Activity DetectionDiarizationPSTNSIP trunkingPBXWebRTCWebSocketsRTPSRTPElixirGoPythonRustPostgreSQLAWS

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn