Carvana

3 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors and support the car-buying experience with a strong focus on safety and service. Load and unload vehicles using custom haulers, complete customer paperwork, and enter detailed notes into the customer tracking system. Drive with an excellent record in line with Carvana’s CMV Driver Qualification policy while meeting physical and schedule requirements.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Load/unload vehicles and inspect the car-hauler to help ensure vehicles are safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 20 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing in indoor/outdoor conditions.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
•Must have (or be able to obtain) a Notary in the local jurisdiction within the first 90 days of employment.

Experience:2+ years

Skills:Customer serviceSelf-motivationEnergyAttention to detailSafety-minded

Licenses:Driver's licenseNotaryDOT Medical CardChauffeur's licenseVehicle Verifier licenseSalesperson license

Languages:English

Tech Stack:DOT Medical CardDMV/title and registration systemsCustomer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

3 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Load/unload vehicles and inspect the car-hauler to help ensure vehicles are safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 18 - 20 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing in indoor/outdoor conditions.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
•Must have (or be able to obtain) a Notary in the local jurisdiction within the first 90 days of employment.

Experience:2+ years

Skills:Customer serviceSelf-motivationEnergyAttention to detailSafety-minded

Licenses:Driver's licenseNotaryDOT Medical CardChauffeur's licenseVehicle Verifier licenseSalesperson license

Languages:English

Tech Stack:DOT Medical CardDMV/title and registration systemsCustomer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website