Senior Associate I - Intermediaries

Interactive Brokers Group
Dublin
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Attention to detail","Analytical skills","Communication","Prioritization","Problem-solving"]

Provide day-to-day support to institutional and retail clients across email, ticketing, and dedicated mailboxes while maintaining regulatory accuracy and operational excellence. Handle tax documentation inquiries and review/validate forms such as W-8/W-9 and certificates of residence, including European tax requirements. Perform AML and KYC verification checks using internal systems and external databases, escalate compliance risks, and drive process improvements to enhance client experience.

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FursaFursa
Interactive Brokers Group
Interactive Brokers Group
2 months ago

Senior Associate I - Intermediaries

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 days agoStatus: Live

Job Summary

Provide day-to-day support to institutional and retail clients across email, ticketing, and dedicated mailboxes while maintaining regulatory accuracy and operational excellence. Handle tax documentation inquiries and review/validate forms such as W-8/W-9 and certificates of residence, including European tax requirements. Perform AML and KYC verification checks using internal systems and external databases, escalate compliance risks, and drive process improvements to enhance client experience.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Deliver professional client support to institutional and retail clients via email, ticketing systems, and dedicated mailboxes.
  • •Respond to client inquiries about tax documentation requirements and resolve tax and account-related issues with internal teams.
  • •Review, validate, and process tax documentation including W-8/W-9 forms and certificates of residence.
  • •Validate documentation for account maintenance activities with emphasis on European tax regulations.
  • •Perform AML and KYC verification checks, identify compliance risks, and escalate discrepancies while contributing to process improvements.

Pay and Benefits

Perks:Health InsurancePensionLife InsuranceIncome ProtectionAnnual BonusEmployee AssistanceCycle ToMeal Allowance

Key Requirements

  • •Degree or equivalent qualification in Finance, Engineering, or a similar field.
  • •Industry qualifications such as ICA, FINRA, or similar.
  • •Experience working with or for Introducing Brokers and/or Financial Advisors.
  • •Strong attention to detail and analytical skills for accurate tax and account processing.
  • •Proficiency with ticketing systems and Microsoft Office applications.
Experience:FintechIntroducing brokersFinancial advisors
Skills:Attention to detailAnalytical skillsCommunicationPrioritizationProblem-solving
Certifications:ICAFINRA
Tech Stack:Ticketing systemsMicrosoft Office

Company Brief

Interactive Brokers Group
Operates an electronic trading platform providing brokerage services for individuals and institutions across global markets, offering equities, options, futures, forex, bonds, and related clearing and custody services with advanced trading technology and low-cost executions.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Greenwich, United States
Founded: 1977
WebsiteLinkedIn