Senior/Staff/Principal Product Manager, PLG & Self-Serve

EvenUp
San Francisco, Toronto
Workplace: HybridFull timeFunction: Product ManagementExperience: 4+ yearsSkills: ["Communication","Storytelling","Systems thinking","Written communication","Verbal communication"]

Own product-led growth and self-serve tooling that removes operational toil across the customer journey—setup, implementation, onboarding, maintenance, and optimization of EvenUp instances. Build self-service data mapping tools to replace manual workflows, define and track success metrics, and partner with Engineering, Design, and Operations. Lead full-cycle execution from PRDs and user stories through QA testing, enablement, launch iteration, and responsible integration of LLM/LMM-powered features.

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FursaFursa
EvenUp
EvenUp
2 days ago

Senior/Staff/Principal Product Manager, PLG & Self-Serve

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own product-led growth and self-serve tooling that removes operational toil across the customer journey—setup, implementation, onboarding, maintenance, and optimization of EvenUp instances. Build self-service data mapping tools to replace manual workflows, define and track success metrics, and partner with Engineering, Design, and Operations. Lead full-cycle execution from PRDs and user stories through QA testing, enablement, launch iteration, and responsible integration of LLM/LMM-powered features.
Location: San Francisco, Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Identify the most operationally inefficient customer-facing workflows across implementation, onboarding, maintenance, and optimization, and prioritize by impact and feasibility.
  • •Design and ship self-service tooling starting with data mapping tools to reduce manual engineering and operational overhead.
  • •Own product-led growth metrics such as number of firms implemented, time-to-implement/onboard, and internal operator hours per onboarding.
  • •Partner with Engineering, Design, and Operations to translate manual processes into scalable, self-serve product lines.
  • •Create PRDs and user stories, run customer conversations, build QA tests, and produce enablement material end-to-end through post-launch iteration.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeaveLong-term DisabilityHome Office401kRrspParental Leave

Key Requirements

  • •4+ years of B2B product management experience, with hands-on ownership of customer-facing products automating manual workflows.
  • •Experience with heavy data transformation and ETL, and/or data migration/mapping within product contexts.
  • •A track record of shipping products that drove measurable customer adoption and impact.
  • •Comfort with the full PM toolkit including PRDs, user stories, customer interviews, QA, and GTM enablement.
  • •Strong communication and storytelling, plus systems thinking and pattern-matching skills.
Experience:4+ yearsB2BSaaSData engineeringData products
Skills:CommunicationStorytellingSystems thinkingWritten communicationVerbal communication
Tech Stack:LLMLMMETLData mappingDatabricksSnowflakeBigQueryRedshiftAirflowClaudeClaude CodeClaude DesignFigmaJiraSQL

Company Brief

EvenUp
Develops an AI-powered Claims Intelligence Platform for personal injury law firms that automates document generation, reviews medical records, and streamlines workflows to help firms settle cases faster and secure fairer client outcomes.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2019
Glassdoor
Glassdoor: 3.1
WebsiteLinkedInGlassdoor