Account Manager

RTB House
Mexico City
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Analytical thinking","Problem-solving","Communication","Multitasking","Resourcefulness"]

Manage key client relationships for major e-commerce brands in Mexico, ensuring premium customer service through regular meetings and timely communication via phone, video calls, and email. Own customer success and long-term account growth, provide product/service guidance, and support launches of ad campaigns. Build deep product knowledge and optimize performance using data-driven improvement and analytical problem-solving.

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RTB House
RTB House
1 week ago

Account Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Manage key client relationships for major e-commerce brands in Mexico, ensuring premium customer service through regular meetings and timely communication via phone, video calls, and email. Own customer success and long-term account growth, provide product/service guidance, and support launches of ad campaigns. Build deep product knowledge and optimize performance using data-driven improvement and analytical problem-solving.
Location: Mexico City
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Work with major e-commerce brands in Mexico and maintain regular meetings with top clients.
  • •Handle customer communications via phone, video calls, and email in line with processes.
  • •Respond professionally and promptly to customer requests and inquiries.
  • •Own customer success and long-term relationships for larger accounts.
  • •Support ad campaign launches, maintain product knowledge, and improve/optimize using data.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Experience managing online advertising campaigns for clients.
  • •Preferably experience in adtech, advertiser, or agency roles (online area).
  • •Highly developed analytical and numerical/problem-solving skills.
  • •Interest in performance marketing/digital marketing/e-commerce and ability to understand customer needs.
  • •Fluency in Spanish and English, with strong verbal and written communication skills.
Experience:AdtechDigital marketingE-commerceOnline advertising
Skills:Analytical thinkingProblem-solvingCommunicationMultitaskingResourcefulness
Languages:EnglishSpanish
Tech Stack:Deep LearningAIDeep Learning AI

Company Brief

RTB House
Provides programmatic advertising and ad tech solutions using deep learning for personalized ad delivery, real-time bidding, and performance optimization across display, video, and mobile channels globally.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Warsaw, Poland
Founded: 2012
WebsiteLinkedIn