RTX

1 month ago

End User Support Administrator II (Onsite)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide Tier 1–2 IT end-user support in an enterprise environment, managing Windows/Linux devices, patching, and VDI, while complying with Top Secret clearance requirements and government-initiated security controls at a 24/7 helpdesk.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide Tier 1 and Tier 2 technical support for end users in an Enterprise IT environment, troubleshooting hardware and software issues.
•Configure, manage, and maintain end-user devices and applications within Linux and Microsoft environments.
•Utilize COTs software tools (MECM, BMC FootPrints, and similar tools) to manage end-user systems and resolve incidents.
•Perform system administration tasks including user accounts, password resets, permissions, certificates, and group policy updates.
•Assist in maintaining and troubleshooting virtual desktop environments using VMware, ESXi, and VSphere.

Pay and Benefits

Salary: USD 68,900 - 131,100 annually

Key Requirements

•IT experience in an enterprise IT environment
•Ability to work nights, weekends and holidays
•DoD 8570 IAT Level II certification (Security+ or CISSP preferred) on day 1
•Typically requires a STEM degree or equivalent experience (minimum 2 years)
•Active and transferable U.S. government Top Secret clearance with SCI eligibility (on day 1)

Experience:Enterprise ITSecurity clearanceDoD 8570

Education:Bachelor's

Skills:Active DirectoryDNSGroup PolicyLinuxWindowsBMC FootPrintsMECMVMwareESXiVSpherePatch managementTicketing systemsCOTs tools

Certifications:DoD 8570 Level IICISSPTS/SCI

Languages:English

Tech Stack:WindowsLinuxActive DirectoryDNSGroup PolicyMECMBMC FootPrintsVMwareESXiVSpherePatch management

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:Top Secret - Current

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX