F100 Hot Section Customer Support Engineer (Onsite)

RTX
United States
Workplace: OnsiteFull timeUSD 68,900 - 131,100 annuallyFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Teamwork","Problem-solving","Technical reading"]

Join RTX's Military Customer Support & Services F100 Product Line as a Customer Support Engineer, supporting 26 worldwide customers and coordinating with USAF engineering teams. You will assist engineering investigations, respond to technical questions, and develop knowledge of technical orders for engine hardware. Occasional travel (10-15%), strong communication and presentation skills, and ability to work independently or in a team are required. Onsite role primarily in East Hartford, CT with possible discussions for other sites.

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FursaFursa
RTX
RTX
1 month ago

F100 Hot Section Customer Support Engineer (Onsite)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Join RTX's Military Customer Support & Services F100 Product Line as a Customer Support Engineer, supporting 26 worldwide customers and coordinating with USAF engineering teams. You will assist engineering investigations, respond to technical questions, and develop knowledge of technical orders for engine hardware. Occasional travel (10-15%), strong communication and presentation skills, and ability to work independently or in a team are required. Onsite role primarily in East Hartford, CT with possible discussions for other sites.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •The candidate will assist and sometimes direct engineering investigations, field communications and daily responses to technical questions.
  • •Travel may be required for Analytical Condition Inspection (ACI) and Deep Look forecasting processes (approximately 10-15%).
  • •Coordinate with other CSEs, the integrated product team including engineering, and field service representatives worldwide.
  • •Develop working knowledge of technical order manuals applicable to assigned engine hardware, including assembly, disassembly, inspection, and repair.
  • •Present technical issues and propose solutions during internal and customer meetings.
Travel: Low travel

Pay and Benefits

Salary: USD 68,900 - 131,100 annually
Perks:MedicalDentalVision401kPaid Leave

Key Requirements

  • •BA/BS degree in Engineering or related field with a minimum of 2+ years of jet engine experience; or an advanced degree in a related field.
  • •U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Experience:2+ yearsAerospaceDefense
Education:Bachelor's
Skills:CommunicationPresentationTeamworkProblem-solvingTechnical reading
Tech Stack:Microsoft OfficeBlueprintsTechnical orders

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website