13 hours ago

User Experience Strategy Manager - TikTok

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own the overall user experience for TikTok by identifying, reporting, assessing, resolving, and reviewing experience-related issues. Build and run user-experience monitoring with data-driven risk detection for abnormal feedback trends. Partner with internal teams and external stakeholders to drive issue resolution and establish collaboration mechanisms. Combine user research and business needs to analyze genuine user requirements, and continuously review rules, products, and strategies to uphold experience standards.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Manager level

Key Responsibilities

•Own TikTok’s user product experience and collaborate to manage experience-related issues end to end (identify, report, assess, resolve, review).
•Establish data monitoring for user experience, detect potential risks and abnormal fluctuations from user feedback, and support continuous optimization.
•Coordinate with internal teams and external partners to identify, follow up on, and drive resolution of user experience issues.
•Analyze genuine user needs by combining business requirements with user feedback research and collection.
•Regularly review user experience rules, products, and strategies by monitoring overall experience data and detecting existing experience issues.

Key Requirements

•Bachelor’s degree or above with more than three years of work experience, with strong understanding of user experience and competitor dynamics.
•Proven logical thinking and structured communication to clearly elaborate issues, strategies, and solutions with sufficient data support for decisions.
•Strong analytical and judgment skills related to industry development and user experience.
•Proficiency with data analysis tools including SQL, Excel, and Tableau, with strong data sensitivity.
•Experience working across multiple locations and time zones within global organizations (preferred).

Experience:3+ years

Education:Bachelor's

Skills:Logical thinkingStructured expressionData sensitivityAnalytical skillsCollaboration

Tech Stack:SQLExcelTableau

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

13 hours ago

User Experience Strategy Manager - TikTok

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Manager level

Key Responsibilities

•Own TikTok’s user product experience and collaborate to manage experience-related issues end to end (identify, report, assess, resolve, review).
•Establish data monitoring for user experience, detect potential risks and abnormal fluctuations from user feedback, and support continuous optimization.
•Coordinate with internal teams and external partners to identify, follow up on, and drive resolution of user experience issues.
•Analyze genuine user needs by combining business requirements with user feedback research and collection.
•Regularly review user experience rules, products, and strategies by monitoring overall experience data and detecting existing experience issues.

Key Requirements

•Bachelor’s degree or above with more than three years of work experience, with strong understanding of user experience and competitor dynamics.
•Proven logical thinking and structured communication to clearly elaborate issues, strategies, and solutions with sufficient data support for decisions.
•Strong analytical and judgment skills related to industry development and user experience.
•Proficiency with data analysis tools including SQL, Excel, and Tableau, with strong data sensitivity.
•Experience working across multiple locations and time zones within global organizations (preferred).

Experience:3+ years

Education:Bachelor's

Skills:Logical thinkingStructured expressionData sensitivityAnalytical skillsCollaboration

Tech Stack:SQLExcelTableau

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn