Customer Service Delivery Advocate- 4 day work week!

Carvana
United States
Workplace: OnsiteFull timeUSD 20+ hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer focus","Teamwork","Self-motivation","Safety awareness"]

Deliver vehicles to customers’ doors using Carvana’s custom haulers while providing a seamless, customer-focused experience. Based at an Inspection Center in Trenton, you’ll handle loading and unloading, inspect equipment for safety, complete customer paperwork, and log thorough notes in the customer tracking system. Work 11am–9pm with rotating days off and help represent the Carvana brand in the field and in local market operations.

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FursaFursa
Carvana
Carvana
3 months ago

Customer Service Delivery Advocate- 4 day work week!

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom haulers while providing a seamless, customer-focused experience. Based at an Inspection Center in Trenton, you’ll handle loading and unloading, inspect equipment for safety, complete customer paperwork, and log thorough notes in the customer tracking system. Work 11am–9pm with rotating days off and help represent the Carvana brand in the field and in local market operations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers and represent the Carvana brand through customer interactions.
  • •Frequently load/unload vehicles onto the hauler and regularly inspect the car-hauler to ensure safe to drive conditions.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Work scheduled hours from 11am–9pm with availability 7 days a week and rotating days off.

Pay and Benefits

Salary: USD 20 hourly
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to complete physically demanding tasks including detailing vehicles and loading/unloading onto haulers in indoor/outdoor conditions for 8+ hours.
  • •Must be able to read, write, speak, and understand English.
  • •Requires grasping, carrying, lifting, pushing, and pulling of items up to 50lbs, and frequent driving with strong visual acuity and manual dexterity.
  • •Ability to get/hold required credentials: Notary within 90 days; pass a drug test, obtain a DOT Medical Card, and complete background check contingencies.
Experience:2+ years
Skills:Customer focusTeamworkSelf-motivationSafety awareness
Licenses:Valid driver's licenseChauffeur's licenseVehicle Verifier license
Certifications:NotaryDOT Medical Card
Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn