Senior Key Account Manager (QSR Franchise) - TikTok Local Services

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Negotiation","Customer relationship management","Problem-solving","Partnership building","Product acumen"]

Own and grow TikTok Local Services partnerships for top QSR and food dine-in merchants. Provide consultative support and product insights to internal TikTok teams, driving customer adoption of TikTok solutions and integration marketing. Negotiate cooperation and contracts through customer visits, and help partners deliver high-quality content via short videos, live streaming, and creator/influencer matching to increase sales and transactions.

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FursaFursa
TikTok
TikTok
1 month ago

Senior Key Account Manager (QSR Franchise) - TikTok Local Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own and grow TikTok Local Services partnerships for top QSR and food dine-in merchants. Provide consultative support and product insights to internal TikTok teams, driving customer adoption of TikTok solutions and integration marketing. Negotiate cooperation and contracts through customer visits, and help partners deliver high-quality content via short videos, live streaming, and creator/influencer matching to increase sales and transactions.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Director level

Key Responsibilities

  • •Identify top and key local services partners in Food and QSR industries through business development and partnership building.
  • •Drive TikTok adoptions and provide integration marketing solutions to customers to achieve industry deep cultivations.
  • •Conduct customer visits and negotiate cooperation and contracts with key partners.
  • •Partner with local service merchants to deliver high-quality content via short videos, live streaming, and influencer match making to improve sales and transactions.

Key Requirements

  • •Bachelor’s degree in business, marketing, or a related field.
  • •Experience working with C-level stakeholders in food franchises or top QSR.
  • •Ability to negotiate contract terms.
  • •Strong understanding of the food/dine-in industry and its trends.
  • •Strong customer relationship maintenance, negotiation, and problem-solving abilities.
Education:Bachelor's
Skills:NegotiationCustomer relationship managementProblem-solvingPartnership buildingProduct acumen

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn