Manager AI Business Solutions

Sonova
Warsaw
Full timeFunction: Data Science & Machine LearningExperience: 3+ yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Problem-solving","Translating concepts","Adoption/change orientation"]

Drive the identification, implementation, and adoption of AI solutions across customer experience and operations. Lead AI initiatives end-to-end—from defining use cases and translating business requirements into scalable solutions to monitoring KPIs, adoption, and business impact. Partner with IT, Digital/Data, Legal, Security, Operations, and business stakeholders to scale and continuously improve AI programs while promoting responsible AI practices aligned to governance and regulatory requirements.

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FursaFursa
Sonova
Sonova
3 days ago

Manager AI Business Solutions

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Drive the identification, implementation, and adoption of AI solutions across customer experience and operations. Lead AI initiatives end-to-end—from defining use cases and translating business requirements into scalable solutions to monitoring KPIs, adoption, and business impact. Partner with IT, Digital/Data, Legal, Security, Operations, and business stakeholders to scale and continuously improve AI programs while promoting responsible AI practices aligned to governance and regulatory requirements.
Location: Warsaw
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Identify and develop AI use cases across Customer Experience and Operations.
  • •Own AI initiatives from concept through implementation, adoption, and value realization.
  • •Partner with IT, Digital/Data, Legal, Security, Operations, and business stakeholders to deliver solutions.
  • •Translate business requirements into practical AI solutions and drive user adoption.
  • •Define KPIs, monitor performance, and support scaling and continuous improvement of AI initiatives.

Key Requirements

  • •Bachelor’s or Master’s degree in a relevant field such as Business, Digital Transformation, Computer Science, Data Science, or Information Systems.
  • •3+ years of experience in digital transformation, AI solutions, or business process improvement.
  • •Experience implementing and scaling digital/AI-driven solutions in a cross-functional environment.
  • •Strong understanding of AI/GenAI and its practical business applications.
  • •Ability to translate complex AI concepts into clear business solutions and drive stakeholder alignment.
Experience:3+ yearsDigital transformationAI solutionsBusiness process improvementCross-functional environments
Education:Bachelor's in Business, Digital Transformation, Computer Science, Data Science, Information Systems
Skills:Stakeholder managementCommunicationProblem-solvingTranslating conceptsAdoption/change orientation
Languages:English
Tech Stack:AIGenAIChatGPTClaudeCopilotKPIData analytics

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website