Concierge (SA)

Red Sea Global
Saudi Arabia
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 3+ yearsSkills: ["Communication","Interpersonal skills","Organizational skills","Multitasking","Attention to detail","Discretion","Professional presentation"]

Deliver exceptional, personalized guest service for members and visitors of Amaala Yacht Club, providing warm arrivals and serving as the main contact for requests, reservations, and club information. Coordinate tailored itineraries across dining, transportation, leisure, and entertainment, and maintain strong knowledge of yacht services, marina facilities, and local destinations. Handle inquiries, complaints, and VIP/VVIP arrivals with discretion while keeping accurate CRM records and coordinating with internal teams and external vendors.

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Red Sea Global
Red Sea Global
17 hours ago

Concierge (SA)

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Last checked: 17 hours agoStatus: Live

Job Summary

Deliver exceptional, personalized guest service for members and visitors of Amaala Yacht Club, providing warm arrivals and serving as the main contact for requests, reservations, and club information. Coordinate tailored itineraries across dining, transportation, leisure, and entertainment, and maintain strong knowledge of yacht services, marina facilities, and local destinations. Handle inquiries, complaints, and VIP/VVIP arrivals with discretion while keeping accurate CRM records and coordinating with internal teams and external vendors.
Location: Saudi Arabia
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome members and guests warmly upon arrival, using guests’ names to create a positive first impression.
  • •Act as the main point of contact for guest requests, reservations, and information about club amenities, events, and local attractions.
  • •Coordinate personalized itineraries and experiences, including dining, transportation, leisure, and entertainment arrangements.
  • •Liaise with internal departments (Front Office, F&B, Housekeeping, Spa, and Security) to ensure seamless guest experiences.
  • •Handle inquiries, complaints, special requests, and support VIP/VVIP arrivals with discretion; maintain accurate guest records in the CRM system.

Key Requirements

  • •Bachelor’s degree or diploma in Hospitality, Tourism, or a related field.
  • •Minimum 3 years of experience in a 5-star hotel, luxury resort, or yacht club environment.
  • •Experience serving VIP clientele or ultra-luxury brands (preferred).
  • •Strong knowledge of AMAALA or the Red Sea region (advantage).
  • •Proficiency in English (Arabic preferred) and strong organizational, multitasking, and discretion skills.
Experience:3+ yearsLuxury hospitality5-star hotelsYacht club
Education:
Skills:CommunicationInterpersonal skillsOrganizational skillsMultitaskingAttention to detailDiscretionProfessional presentation
Languages:EnglishArabic
Tech Stack:MS OfficeCRMOperaFidelioProperty management systems

Company Brief

Red Sea Global
Red Sea Global (RSG) is a Saudi Arabian developer of large-scale regenerative tourism destinations, including The Red Sea and Amaala, focused on luxury sustainable resort development and infrastructure as part of Saudi Vision 2030.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Growth: Government & Public Sector
Headquarters: Riyadh, Saudi Arabia
Founded: 2017
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