Customer Service - Bank Sales & Service

Serve USAA banking members through inbound calls in a fast-paced contact center, using probing questions and critical thinking to identify needs and provide relevant solutions, including offering banking products. Navigate multiple systems across channels, learn deposits/credit cards and USAA digital tools, and deliver outstanding service using empathy, active listening, and professionalism. Participate in a fully paid three-month training program and ongoing coaching as you grow your independent support style.