Account manager (Masterbatch) (Mumbai, IN, 400076)

LyondellBasell
Mumbai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 6+ yearsEducation: mastersSkills: ["Drive results","Collaboration","Trust-building","Courage","Customer focus"]

Represent the company and deliver account growth for LyondellBasell APS masterbatch products within a defined region. Develop and nurture customer relationships, identify and develop new customers, and drive sales and pricing objectives aligned with business strategy. Coordinate commercial activities across offers, orders, contracts, delivery, invoicing, credit terms, and after-sales service. Build market intelligence by analyzing competition, customers, and product developments.

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LyondellBasell
LyondellBasell
3 hours ago

Account manager (Masterbatch) (Mumbai, IN, 400076)

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Job Summary

Represent the company and deliver account growth for LyondellBasell APS masterbatch products within a defined region. Develop and nurture customer relationships, identify and develop new customers, and drive sales and pricing objectives aligned with business strategy. Coordinate commercial activities across offers, orders, contracts, delivery, invoicing, credit terms, and after-sales service. Build market intelligence by analyzing competition, customers, and product developments.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and nurture customer relationships, identifying new customers and establishing solid account partnerships.
  • •Drive sales growth by achieving sales and pricing objectives aligned with contribution margin, volume, customer share, cost management, bad debt, and working capital.
  • •Provide pricing-related information and develop pricing tactics within specified guidelines to support BU price policy implementation.
  • •Coordinate end-to-end customer activities including opportunities, product information, offers, orders, contract negotiation, deliveries, invoices, credit terms, after-sales service, and claims.
  • •Create and maintain customer management plans and market intelligence reports by analyzing competition, customers, new products/services, and sales methods.

Key Requirements

  • •Minimum 6 years of experience in polymers, masterbatches, plastics, plastic packaging, and specialty chemicals, with a background in sales, marketing, or business management.
  • •University/college degree in Chemical/Polymer Engineering or Plastic Technology, and an MBA.
  • •Ability to develop strategic account plans and manage cross-functional interactions to drive value.
  • •Strong negotiation skills with internal and external stakeholders, including settling differences effectively.
  • •Excellent presentation and communication skills to explain value propositions and simplify complex information.
Experience:6+ yearsPolymersMasterbatchesPlasticsPlastic packagingSpecialty chemicals
Education:Master's in Chemical/Polymer Engineering or Plastic Technology
Skills:Drive resultsCollaborationTrust-buildingCourageCustomer focus
Languages:English

Company Brief

LyondellBasell
Global chemical company producing plastics, chemicals, and refining products for industries including packaging, automotive, and construction. Operates manufacturing sites and technology licensing worldwide, focusing on polymer solutions and sustainability initiatives.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 2009
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