Retail Sales Lead

Schnitzer Steel
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Teamwork","Mentorship","Problem-solving","Communication"]

Lead day-to-day retail sales support for the store management team by promoting operational excellence and delivering exceptional customer service. Use advanced automotive parts-identification knowledge to help customers with complex questions, compatibility issues, and system-level concerns. Mentor and train team members through hands-on coaching, continuous feedback, and ongoing skill-gap improvements. Support compliance, safety, cash handling, and store standards, including during weekends and peak sales periods.

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Schnitzer Steel
Schnitzer Steel
2 months ago

Retail Sales Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead day-to-day retail sales support for the store management team by promoting operational excellence and delivering exceptional customer service. Use advanced automotive parts-identification knowledge to help customers with complex questions, compatibility issues, and system-level concerns. Mentor and train team members through hands-on coaching, continuous feedback, and ongoing skill-gap improvements. Support compliance, safety, cash handling, and store standards, including during weekends and peak sales periods.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Support store management by promoting operational excellence and maintaining safety, store policies, and customer-experience expectations.
  • •Apply advanced automotive parts-identification skills to answer complex customer questions and resolve compatibility/system-level concerns.
  • •Provide hands-on training and technical mentorship to improve parts knowledge, accuracy, and customer-service capability.
  • •Set shift expectations, delegate tasks, and adjust action plans as needed in collaboration with supervisors/managers.
  • •Handle cash verification and register countdowns, maintain asset safeguards, and complete assigned housekeeping and facility tasks.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Experience supporting customers directly and guiding less-experienced team members.
  • •Experience handling customer payments across multiple payment methods.
  • •Proficiency in Microsoft Office Suite and email applications.
  • •Ability to work a flexible retail schedule, including weekends, holidays, and occasional overtime, and support nearby store locations as assigned.
  • •Ability to read, write, and communicate clearly and professionally in English.
Skills:Customer serviceTeamworkMentorshipProblem-solvingCommunication
Languages:EnglishSpanish
Tech Stack:Microsoft Office SuiteEmail applications

Company Brief

Schnitzer Steel
Radius Recycling processes ferrous and nonferrous scrap metal and operates recycling facilities, mill services, and downstream metal recovery operations. It serves industrial, commercial, and retail customers across North America with circular-economy materials solutions.
Industry: Recycling & Waste Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Portland, United States
Founded: 1906
WebsiteLinkedIn