Technical Adoption Architect (Implementation Consultant)

Ironclad
San Francisco, New York, Chicago
Workplace: HybridFull timeUSD 109,000 - 136,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Communication","Stakeholder management","Consultative discovery","Problem-solving","Ownership"]

Own end-to-end customer technical adoption for AI-supported contracting workflows—translating solution requirements into configured Ironclad templates, integrations, and phased activation plans. Partner with account teams through discovery, proof-of-value, executive demos, and enablement sessions, validating fit, risks, and success measures. Act as a trusted advisor on responsible AI integration across the contracting lifecycle while serving as the voice of the customer to product teams.

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FursaFursa
Ironclad
Ironclad
2 days ago

Technical Adoption Architect (Implementation Consultant)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own end-to-end customer technical adoption for AI-supported contracting workflows—translating solution requirements into configured Ironclad templates, integrations, and phased activation plans. Partner with account teams through discovery, proof-of-value, executive demos, and enablement sessions, validating fit, risks, and success measures. Act as a trusted advisor on responsible AI integration across the contracting lifecycle while serving as the voice of the customer to product teams.
Location: San Francisco, New York, Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with account and adoption teams from requirements gathering through proof-of-value, roadmapping, phased implementation, and activation.
  • •Design and implement customers’ contracting processes in Ironclad using configured workflows, templates, and integrations.
  • •Own high-value customer use cases end-to-end, determining the right technical solution approach and scope based on goals and success measures.
  • •Provide expert guidance on AI-driven contracting transformation, identifying risks and controls and translating AI capabilities into practical workflow steps.
  • •Deliver executive demos and enablement sessions, and feed customer insights back to the product team to improve the platform.

Pay and Benefits

Salary: USD 109,000 - 136,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveParental Leave401kHybrid WorkCommuter Benefits

Key Requirements

  • •4+ years of professional services and/or consulting experience with software companies.
  • •Strong consultative discovery skills to uncover customer goals and translate requirements into a phased roadmap.
  • •Ability to validate product/solution fit, define success measures, and provide prescriptive recommendations in ambiguous situations.
  • •Experience navigating enterprise organizational structures (Legal, Sales, Procurement, IT) and building alignment with decision-makers and stakeholders.
  • •Practical AI fluency to advise on safe, effective AI use within contracting workflows and explain AI capabilities and risks clearly.
Experience:4+ yearsB2B SaaSConsulting
Skills:CommunicationStakeholder managementConsultative discoveryProblem-solvingOwnership

Company Brief

Ironclad
Provides a contract lifecycle management platform that automates contract creation, negotiation, approval, and analytics for legal and business teams. Integrates with enterprise systems to streamline contracting workflows and reduce legal bottlenecks.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn