Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Integrity","Time management","Judgment","Team collaboration"]

Provide in-branch, in-person client service by welcoming customers and handling account transactions accurately. Identify and resolve client servicing issues and escalate when needed, while listening for financial wellness opportunities and transitioning clients to a banker. Support teller operations in a branch setting, maintain knowledge of fees and policies, participate in daily huddles/debriefs, and follow compliance, audit, and security procedures.

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FursaFursa
KeyCorp
KeyCorp
6 days ago

Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Provide in-branch, in-person client service by welcoming customers and handling account transactions accurately. Identify and resolve client servicing issues and escalate when needed, while listening for financial wellness opportunities and transitioning clients to a banker. Support teller operations in a branch setting, maintain knowledge of fees and policies, participate in daily huddles/debriefs, and follow compliance, audit, and security procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide an excellent in-person client experience, serving both new and existing customers in a branch setting.
  • •Perform efficient, accurate teller functions and balance the cash drawer within balancing guidelines.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker; support financial wellness goals using available tools.
  • •Follow compliance, audit, and security procedures, maintain product/fee/policy knowledge, and participate in morning huddles and end-of-day debriefs.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience.
  • •Experience in a client service role.
  • •Experience in cash handling.
  • •General understanding of PC with Windows-based applications and a calculator.
  • •Notary license is preferred.
Experience:Client serviceCash handling
Education:High School
Skills:Client serviceIntegrityTime managementJudgmentTeam collaboration
Certifications:Notary License
Tech Stack:WindowsCalculatorATMOnline bankingTelephone banking

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn