Senior Manager-Delivery Management

American Express
United Kingdom
Workplace: HybridFull timeFunction: Transportation & Fleet OperationsExperience: 10+ yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Problem-solving","Collaboration","Conflict resolution"]

Lead end-to-end delivery of large, complex technology initiatives spanning multiple platforms, teams, and business domains. Drive cross-stakeholder alignment across engineering, product, architecture, and external partners while building integrated project and release plans. Manage risks, assumptions, issues, and dependencies (RAID) with transparent reporting to senior leadership. Oversee modernization and migration efforts, program metrics/KPIs, test readiness, and escalations in fast-paced, matrixed environments.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager-Delivery Management

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Job Summary

Lead end-to-end delivery of large, complex technology initiatives spanning multiple platforms, teams, and business domains. Drive cross-stakeholder alignment across engineering, product, architecture, and external partners while building integrated project and release plans. Manage risks, assumptions, issues, and dependencies (RAID) with transparent reporting to senior leadership. Oversee modernization and migration efforts, program metrics/KPIs, test readiness, and escalations in fast-paced, matrixed environments.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead end-to-end delivery of large, complex technology initiatives across platforms, teams, and business domains, ensuring alignment to strategic objectives and outcomes.
  • •Collaborate with and co-create across stakeholders to drive alignment, resolve conflicts, and influence decision-making in a fast-paced environment.
  • •Develop and maintain detailed project plans, integrated release plans, and delivery artifacts; track progress with data-driven insights and tooling such as JIRA and Rally.
  • •Proactively manage RAID (risks, assumptions, issues, dependencies), including ownership, mitigation strategies, and transparent reporting to senior leadership.
  • •Drive cross-platform dependency management, test readiness and status reporting, oversee modernization/migration initiatives, and manage escalations to minimize impact to timelines and quality.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementParental LeaveHybrid Work

Key Requirements

  • •10+ years of experience in technology program/project management delivering large, complex, cross-functional initiatives.
  • •Ability to operate in highly matrixed environments and influence a wide range of engineering, product, architecture, and external stakeholders.
  • •Strong structured delivery practices including detailed project planning, RAID (risks, assumptions, issues, dependencies) management, and data-driven status reporting.
  • •Proven experience delivering technology modernization or migration initiatives such as platform transformations or legacy system decommissioning.
  • •Experience working in Agile environments (Scrum, SAFe, or similar) and using delivery tools like JIRA, Rally, and Confluence.
Experience:10+ yearsTechnology program managementTechnology modernizationMigration
Education:Bachelor's in Computer Science, Engineering, or a related technical field
Skills:Stakeholder managementCommunicationProblem-solvingCollaborationConflict resolution
Languages:US
Tech Stack:JIRARallyConfluenceAgileScrumSAFeRAIDData-driven reporting

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn