Senior Lifecycle Strategist

OpenAI
San Francisco
Workplace: HybridFull timeUSD 266,000 - 295,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Systems thinking","Partnership skills","Analytical collaboration","Comfort with imperfect data","Curiosity"]

Own B2B lifecycle strategy and personalized, signal-driven customer journeys across prospecting, nurture, database activation, and sales handoff. Lead journey architecture, segmentation, experimentation, and performance recommendations, partnering with RevOps, Data, Web, SDR, Sales, and Product. Develop measurement frameworks spanning engagement quality to pipeline, adoption, retention, and incremental impact, while improving database health and building durable lifecycle playbooks and governance.

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OpenAI
OpenAI
1 month ago

Senior Lifecycle Strategist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own B2B lifecycle strategy and personalized, signal-driven customer journeys across prospecting, nurture, database activation, and sales handoff. Lead journey architecture, segmentation, experimentation, and performance recommendations, partnering with RevOps, Data, Web, SDR, Sales, and Product. Develop measurement frameworks spanning engagement quality to pipeline, adoption, retention, and incremental impact, while improving database health and building durable lifecycle playbooks and governance.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • ā€¢Define B2B lifecycle strategy, journey architecture, audience framework, communication principles, and roadmap across prospect and customer stages.
  • ā€¢Design nurture and activation programs tailored to fit, persona, segment, product interest, engagement, intent, and sales status.
  • ā€¢Partner with RevOps, Data, Web, SDR, Sales, and Product to establish triggers, scoring inputs, routing logic, suppression rules, exits, and service levels.
  • ā€¢Translate strategy into program requirements, content needs, build plans, QA standards, and launch sequencing with the Lifecycle Marketing Manager.
  • ā€¢Own lifecycle experimentation and measurement frameworks across segmentation, messaging, cadence, channels, and CTAs, and improve database health and governance.
Travel: Low travel

Pay and Benefits

Salary: USD 266,000 - 295,000 annually
Equity and Bonus:Equity
Perks:Relocation

Key Requirements

  • ā€¢10+ years of experience in B2B lifecycle, CRM, retention, growth, or marketing automation, with ownership of complex, multi-stage customer journeys.
  • ā€¢Deep knowledge of segmentation, nurture, personalization, automation, experimentation, deliverability, consent, and lifecycle measurement.
  • ā€¢Hands-on fluency with enterprise marketing automation and CRM concepts; Marketo and Salesforce experience is valuable.
  • ā€¢A track record of improving meaningful business outcomes such as qualified conversion, activation, pipeline, adoption, retention, or expansion.
  • ā€¢Strong systems thinking to translate customer and business needs into decision rules, journey logic, and clear execution requirements.
Experience:10+ yearsB2BCRMRetentionGrowthMarketing automation
Skills:Systems thinkingPartnership skillsAnalytical collaborationComfort with imperfect dataCuriosity
Tech Stack:MarketoSalesforce

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALLĀ·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
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