Braze

3 months ago

Senior Business Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Drive cross-functional tactical execution and operational excellence, focusing on automation with AI, new product introductions (NPI) and GTM initiatives, while managing strategic programs end-to-end and delivering data-driven insights to leadership.

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Directly lead the tactical execution of cross-functional projects with a focus on operational excellence and new technologies integration.
•Drive Automation Implementation by identifying bottlenecks and building automation to increase team velocity (AI-focused).
•Lead NPI and execution of GTM initiatives including new product introductions and major product launches.
•Provide end-to-end project management for strategic programs, tracking milestones and data collection to ensure timely delivery.
•Maintain up-to-date process documentation and share data-driven insights with leadership to guide strategic decisions.

Pay and Benefits

Perks:Health InsuranceEquityPaid LeaveParental LeaveLearning Stipend

Key Requirements

•5-7+ years of operations or program management experience in SaaS.
•Proactive and autonomous, capable of shaping strategy with limited oversight.
•Exceptional analytical skills and experience in cross-functional collaboration.
•Experience driving cross-functional projects and operational excellence.

Experience:5-7 yearsSaaS

Skills:AnalyticalCollaborationAutonomyProactivityCommunication

Languages:English

Tech Stack:AIAutomation

Company Brief

Braze

Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn

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Braze

3 months ago

Senior Business Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Directly lead the tactical execution of cross-functional projects with a focus on operational excellence and new technologies integration.
•Drive Automation Implementation by identifying bottlenecks and building automation to increase team velocity (AI-focused).
•Lead NPI and execution of GTM initiatives including new product introductions and major product launches.
•Provide end-to-end project management for strategic programs, tracking milestones and data collection to ensure timely delivery.
•Maintain up-to-date process documentation and share data-driven insights with leadership to guide strategic decisions.

Pay and Benefits

Perks:Health InsuranceEquityPaid LeaveParental LeaveLearning Stipend

Key Requirements

•5-7+ years of operations or program management experience in SaaS.
•Proactive and autonomous, capable of shaping strategy with limited oversight.
•Exceptional analytical skills and experience in cross-functional collaboration.
•Experience driving cross-functional projects and operational excellence.

Experience:5-7 yearsSaaS

Skills:AnalyticalCollaborationAutonomyProactivityCommunication

Languages:English

Tech Stack:AIAutomation

Company Brief

Braze

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn