Key Account Manager Mid Market

360Learning
Spain
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Active listening","Team player","Communication","Business negotiation","Ownership"]

Own a mid-market portfolio of ~100 existing customers and drive account growth as a Key Account Manager, where the role is 80% sales oriented. Partner closely with Client Success Partners and internal experts to execute projects, identify upsell opportunities, and manage renewals. Deliver revenue by conducting account reviews, presentations/demos, negotiations, and quarterly ARR targets while maintaining accurate reporting and improving business processes.

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FursaFursa
360Learning
360Learning
2 days ago

Key Account Manager Mid Market

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own a mid-market portfolio of ~100 existing customers and drive account growth as a Key Account Manager, where the role is 80% sales oriented. Partner closely with Client Success Partners and internal experts to execute projects, identify upsell opportunities, and manage renewals. Deliver revenue by conducting account reviews, presentations/demos, negotiations, and quarterly ARR targets while maintaining accurate reporting and improving business processes.
Location: Spain
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Take full ownership of a portfolio of customers and define an account growth strategy, including account tiering/prioritization.
  • •Collaborate with Client Success Partners to gather information about existing clients and drive upselling.
  • •Prepare account reviews to identify development areas and conduct presentations/demonstrations of the platform.
  • •Write complex business proposals, conduct negotiations, complete customer contract handovers, and anticipate/ensure renewals.
  • •Ensure accurate reporting and support business process improvements while closing new ARR each quarter and tracking toward yearly targets.

Pay and Benefits

Perks:Remote WorkSocial SecurityHealth InsuranceMeal Allowance

Key Requirements

  • •3+ years of experience in an account management or sales-related function focused on revenue generation with a client portfolio.
  • •Previous experience working in the SaaS industry.
  • •Experience in a fast-growing environment (start-up/scale-up) with strong agility and responsiveness.
  • •Active listening, team-player mindset, and excellent written and verbal communication skills.
  • •Fluent French and excellent English (B2+) proficiency.
Experience:3+ yearsSaaSStart-upScale-up
Skills:Active listeningTeam playerCommunicationBusiness negotiationOwnership
Languages:FrenchEnglish
Tech Stack:Trello

Company Brief

360Learning
Provides a collaborative learning platform for companies to create, share, and manage employee training programs. It combines authoring, social learning, and analytics tools to help organizations upskill teams at scale.
Industry: Corporate Training
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Paris, France
Founded: 2013
WebsiteLinkedIn