Renewal Representative, Regional Accounts

Autodesk
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer communication","Negotiation","Commercial judgment","Organizational skills","Prioritization"]

Manage high-volume subscription renewals for regional UK customers, independently owning end-to-end renewal workflows with accuracy and timeliness. Protect and expand recurring revenue by identifying churn risk, renewal blockers, and seat-based expansion opportunities. Partner with procurement and internal teams to influence renewal outcomes, maintain CRM-driven forecasting and pipeline discipline, and support cross-team learning through customer feedback and informal mentorship.

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FursaFursa
Autodesk
Autodesk
2 months ago

Renewal Representative, Regional Accounts

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Last checked: 57 minutes agoStatus: Live

Job Summary

Manage high-volume subscription renewals for regional UK customers, independently owning end-to-end renewal workflows with accuracy and timeliness. Protect and expand recurring revenue by identifying churn risk, renewal blockers, and seat-based expansion opportunities. Partner with procurement and internal teams to influence renewal outcomes, maintain CRM-driven forecasting and pipeline discipline, and support cross-team learning through customer feedback and informal mentorship.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Independently own and execute full renewal workflows across assigned regional customer accounts.
  • •Drive timely, accurate renewal completion with contract and commercial accuracy.
  • •Proactively identify churn risk and renewal blockers while defending the customer base.
  • •Identify and close seat-based expansion opportunities at renewal.
  • •Maintain renewal pipeline management, forecasting, and reporting in CRM, including monitoring auto-renewal status and intervening when disabled.

Key Requirements

  • •Demonstrated experience managing customer renewals, account management, inside sales, or customer success motions in a B2B environment.
  • •Proven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritisation.
  • •Strong customer-facing communication skills, including confidence engaging procurement and commercial stakeholders.
  • •Commercial awareness, including experience negotiating renewal terms and addressing customer objections.
  • •Experience using CRM systems to manage pipelines, forecasts, and renewal workflows.
Experience:B2BSubscription-basedRecurring revenueCustomer success
Skills:Customer communicationNegotiationCommercial judgmentOrganizational skillsPrioritization
Tech Stack:CRM

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
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