Customer Engineer IV-MDP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 7-10 yearsEducation: bachelorsSkills: ["Communication","Troubleshooting","Problem-solving","Project leadership","Mentoring"]

Serve as the direct liaison with semiconductor and display equipment customers, installing, maintaining, and upgrading equipment while troubleshooting using digital analytics and diagnostic tools. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers and internal teams, follow documented procedures, and lead projects as needed. Additionally, train and mentor junior Customer Engineers.

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Applied Materials
Applied Materials
2 days ago

Customer Engineer IV-MDP

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Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the direct liaison with semiconductor and display equipment customers, installing, maintaining, and upgrading equipment while troubleshooting using digital analytics and diagnostic tools. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers and internal teams, follow documented procedures, and lead projects as needed. Additionally, train and mentor junior Customer Engineers.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Troubleshoot complex equipment issues using diagnostic tools, documentation, and problem-solving skills.
  • •Follow and generate documented procedures and published task plans.
  • •Communicate with customers and internal business units and lead projects as necessary.
  • •Train and mentor junior Field Service Engineers [Customer Engineers].
Travel: Medium travel

Key Requirements

  • •Bachelor's degree.
  • •7-10 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters.
  • •Advanced knowledge of wafer processing parameters and effective written and verbal communication skills.
Experience:7-10 yearsSemiconductorEquipment support
Education:Bachelor's
Skills:CommunicationTroubleshootingProblem-solvingProject leadershipMentoring
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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