Wise

4 days ago

Payment Operations Specialist - Global Processing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Manage daily payment processing operations within Wise’s Global Processing team to help customers receive funds faster worldwide. Drive SLA and KPI performance, monitor critical updates, and ensure high execution of operational procedures. Identify and escalate domain-related problems to Regional Payment Operations while maintaining clear, timely communication with stakeholders. Work in a role focused on currency flows, 24/7 support, and continuous process improvement, including with AI-powered tools.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Maintain consistent, high-level execution of daily payment processing tasks.
•Support the team by meeting role SLAs and KPIs to achieve team performance metrics.
•Detect and escalate domain-related problems and complex issues to Regional Payment Operations with timely stakeholder communication.
•Follow operational procedures and track critical updates.
•Ensure payment operations support to help customers receive funds faster 24/7 globally.

Pay and Benefits

Salary: INR 750,000 - 770,000 annually

Key Requirements

•Pay close attention to detail and execute tasks accurately and precisely.
•Be SLA driven and motivated to hit team and personal metrics.
•Place customers first and maintain no compromise on customer outcomes.
•Communicate clearly and honestly, including articulating potential improvements.
•Be curious and adaptable, continuously looking for ways to improve work, including using AI-powered tools.

Skills:Attention to detailMeticulous executionCustomer focusCommunicationAdaptability

Languages:English

Tech Stack:AI-powered tools

Company Brief

Wise

Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Wise

4 days ago

Payment Operations Specialist - Global Processing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Maintain consistent, high-level execution of daily payment processing tasks.
•Support the team by meeting role SLAs and KPIs to achieve team performance metrics.
•Detect and escalate domain-related problems and complex issues to Regional Payment Operations with timely stakeholder communication.
•Follow operational procedures and track critical updates.
•Ensure payment operations support to help customers receive funds faster 24/7 globally.

Pay and Benefits

Salary: INR 750,000 - 770,000 annually

Key Requirements

•Pay close attention to detail and execute tasks accurately and precisely.
•Be SLA driven and motivated to hit team and personal metrics.
•Place customers first and maintain no compromise on customer outcomes.
•Communicate clearly and honestly, including articulating potential improvements.
•Be curious and adaptable, continuously looking for ways to improve work, including using AI-powered tools.

Skills:Attention to detailMeticulous executionCustomer focusCommunicationAdaptability

Languages:English

Tech Stack:AI-powered tools

Company Brief

Wise

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor