Bank Operations Onboarding Specialist
UMB Financial
Kansas City
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Customer service","Multi-tasking","Time management","Self-motivation","Problem-solving"]Onboard new and existing client treasury services by partnering with business unit stakeholders, relationship teams, and Bank Operations business systems analysts. Manage client expectations, respond quickly to internal and external requests, and ensure quality service that drives client satisfaction. Handle customer changes and user/account updates, configure business systems, develop and execute test cases for new services, and validate production implementation while acting as a liaison between teams and clients.

