Relationship Manager

Openlane
United States
Workplace: HybridFull timeUSD 90,000 - 100,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Leadership","Coaching","Customer focus","Accountability","Collaboration"]

Own and grow a customer portfolio by building new business relationships, managing customer acquisition, and advising dealers to support sales and long-term success. Lead and coach a team on portfolio management, data analysis, and business development through regular goal-setting meetings. Forecast opportunities and risks, ensure compliance with applicable laws and codes, and partner with internal teams like Credit, Collections, Training, and Operations to drive operational efficiency.

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FursaFursa
Openlane
Openlane
3 days ago

Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own and grow a customer portfolio by building new business relationships, managing customer acquisition, and advising dealers to support sales and long-term success. Lead and coach a team on portfolio management, data analysis, and business development through regular goal-setting meetings. Forecast opportunities and risks, ensure compliance with applicable laws and codes, and partner with internal teams like Credit, Collections, Training, and Operations to drive operational efficiency.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Cultivate new business relationships and manage customer acquisition.
  • •Coach and develop your team in portfolio management, data analysis, and business development.
  • •Conduct regular team meetings to align on goals and strategy.
  • •Provide industry knowledge to help customers manage and grow their businesses.
  • •Forecast opportunities and challenges and lead prospecting, growth, and portfolio development efforts.
Travel: Medium travel

Pay and Benefits

Salary: USD 90,000 - 100,000 annually
Perks:Health InsuranceDentalVision401kHsaFsaPaid LeaveLife Insurance

Key Requirements

  • •5+ years of experience in customer-facing sales or sales support roles.
  • •3+ years of people leadership experience.
  • •Experience managing a team and building strong sales relationships.
  • •Passion for leading people, projects, and budgets.
  • •Ability and desire to frequently travel within your market to support customers and prospects.
Experience:AutomotiveFinancial servicesCustomer-facing salesRisk management
Skills:LeadershipCoachingCustomer focusAccountabilityCollaboration
Tech Stack:Google WorkspaceSalesforceTableau

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn