Client Service Representative (Ghent)

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Business judgment","Adaptability","Attention to detail"]

Deliver best-in-class client experiences by greeting and assisting customers in person, by phone, or via email. Handle teller transactions, including cash and basic banking activities like payments, transfers, and address changes, while balancing cash daily. Provide accurate information on bank products, policies, and procedures, open business and consumer accounts, and cross-sell services. Partner with other lines of business to identify and refer customer needs.

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Sandy Spring Bancorp
Sandy Spring Bancorp
1 day ago

Client Service Representative (Ghent)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Deliver best-in-class client experiences by greeting and assisting customers in person, by phone, or via email. Handle teller transactions, including cash and basic banking activities like payments, transfers, and address changes, while balancing cash daily. Provide accurate information on bank products, policies, and procedures, open business and consumer accounts, and cross-sell services. Partner with other lines of business to identify and refer customer needs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Represent the bank to clients, prospects, and guests in person, by telephone, or by email in a courteous and professional manner.
  • •Greet customers and provide exceptional service while communicating accurate information about bank services, products, policies, and procedures.
  • •Open new business and consumer accounts and cross-sell bank products and services to new and prospective clients.
  • •Process transactions in person and via telephone/email, including loan payments, account transfers, and address changes, and complete required forms and documents.
  • •Perform teller duties: provide excellent client experience, handle basic cash transactions, balance cash daily, identify referral opportunities, and follow BSA/AML compliance and risk escalation procedures.
Travel: Low travel

Key Requirements

  • •High school diploma or equivalent (GED).
  • •One (1) or more years of experience in a client service and/or a cross-trained teller position.
  • •Previous cash handling experience preferred.
  • •Excellent customer service skills and excellent oral and written communication skills.
  • •Proficient computer skills and the ability to handle multiple tasks with attention to details.
Experience:1+ years
Education:High School
Skills:Customer serviceCommunicationBusiness judgmentAdaptabilityAttention to detail

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn