Senior Business Analyst (Kuala Lumpur, MY)

Zurich Insurance
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 8-10 yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Problem-solving","Analytical","Teamwork"]

Senior Business Analyst will define scope and manage business requirements across projects, from high-level user journeys to detailed functional specs. You’ll facilitate requirements sessions, model current and future processes, identify improvements, maintain traceability, and collaborate with PMs and tech teams to align scope, risks, and delivery with business goals.

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FursaFursa
Zurich Insurance
Zurich Insurance
3 months ago

Senior Business Analyst (Kuala Lumpur, MY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Senior Business Analyst will define scope and manage business requirements across projects, from high-level user journeys to detailed functional specs. You’ll facilitate requirements sessions, model current and future processes, identify improvements, maintain traceability, and collaborate with PMs and tech teams to align scope, risks, and delivery with business goals.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Plan, prepare and conduct/facilitate sessions for business requirements gathering and ensure requirements specifications/project deliverables are produced with quality on timely basis
  • •Prepare and present/propose to stakeholders as-is and to-be models relevant to project scope, including modeling process flow, data specifications and system integrations logic, as part of the requirements specifications documentation/user story preparation process
  • •Identify functional improvement & technical development areas and ideate & define to-be model / solution design with technical teams
  • •Develop and maintain requirement traceability matrix and prioritize requirements with stakeholders with alignment to project objectives and timeline
  • •Collaborate with project manager and technology team to define project scope, develop high-level project plan and perform risk assessment

Key Requirements

  • •Bachelor's degree in Business IT, Business Information Systems, IT Management, Computing, Business Administration or related fields
  • •8-10+ years' experience as a Business Analyst / System Analyst / Product Owner in system development, delivery or process improvement projects
  • •Experience in General and/or Life insurance with deep understanding of insurance products and processes
  • •Experience in Agile and Waterfall methodologies
  • •Proficiency with Visio or other process modelling tools, JIRA, Confluence and related tools for project/system delivery
Experience:8-10 yearsInsurance
Education:Bachelor's
Skills:Stakeholder managementCommunicationProblem-solvingAnalyticalTeamwork
Languages:English
Tech Stack:VisioJIRAConfluence

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn