Rental Coordinator

EquipmentShare
Panama
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Problem-solving","Communication","Adaptability"]

Coordinate the rental experience at a facility in Panama City, FL by responding to inbound leads and guiding customers through the equipment rental process. Build and maintain contractor and construction customer relationships, educate them on ways EquipmentShare can save and earn more, and ensure 100% satisfaction through timely issue resolution. Use a proprietary T3 platform to stay current on machine information and develop approaches that increase market share and improve customer experience.

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FursaFursa
EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Coordinate the rental experience at a facility in Panama City, FL by responding to inbound leads and guiding customers through the equipment rental process. Build and maintain contractor and construction customer relationships, educate them on ways EquipmentShare can save and earn more, and ensure 100% satisfaction through timely issue resolution. Use a proprietary T3 platform to stay current on machine information and develop approaches that increase market share and improve customer experience.
Location: Panama
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build and expand relationships with contractors and construction company principals, educating them on how to save and improve efficiency.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and keep customers updated on improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipPaid Volunteer

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a focus on listening to customer needs.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
  • •Commitment to handling customer challenges and resolving problems effectively.
Education:High School
Skills:Customer focusRelationship buildingProblem-solvingCommunicationAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn