Dealership Service Advisor - Mercedes-Benz of McKinney

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 60,000 - 185,000 annuallyFunction: SalesExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Sales","Attention to detail","Safety compliance"]

Schedule and manage service appointments in the dealership service department while greeting customers, collecting vehicle and customer data, and providing accurate written estimates for labor and parts. Track repair progress, update customers on any changes to cost or promised time, and obtain authorization for additional work. Test-drive vehicles or coordinate with technicians as needed, advise customers on maintenance, meet dealership quality standards, and follow all safety and regulatory requirements.

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Sonic Automotive
Sonic Automotive
1 day ago

Dealership Service Advisor - Mercedes-Benz of McKinney

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Schedule and manage service appointments in the dealership service department while greeting customers, collecting vehicle and customer data, and providing accurate written estimates for labor and parts. Track repair progress, update customers on any changes to cost or promised time, and obtain authorization for additional work. Test-drive vehicles or coordinate with technicians as needed, advise customers on maintenance, meet dealership quality standards, and follow all safety and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Schedule service appointments and obtain customer and vehicle data prior to arrival when possible.
  • •Greet customers promptly and provide complete, accurate written cost estimates for labor and parts, including promised time.
  • •Check repair progress throughout the day and contact customers about changes in estimates or promise time, explaining details and obtaining authorization.
  • •Test-drive the vehicle or refer the test technician as necessary.
  • •Advise customers on vehicle care and maintenance per manufacturer specifications while following safety policies and applicable regulations.

Pay and Benefits

Salary: USD 60,000 - 185,000 annually
Perks:Health InsuranceDentalVisionHsa401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Two years of experience in a dealership position.
  • •Ability to read and comprehend instructions and information.
  • •General knowledge of vehicle mechanical operations.
  • •All applicants must be authorized to work in the USA.
Experience:2+ yearsAutomotiveDealership
Education:High School
Skills:CommunicationCustomer serviceSalesAttention to detailSafety compliance
Licenses:Valid driver license
Certifications:ASE
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn