Mashreq

3 months ago

Virtual Relationship Manager (Mashreq Bank Pakistan Limited)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Drive proactive client engagement as a digital banking relationship manager, oversee onboarding and post-onboarding journeys, and deliver tailored financial solutions to Mashreq Bank Pakistan Limited clients. Lead customer acquisition, servicing, cross-sell, and portfolio management while ensuring compliance and revenue growth in a Neo banking environment.

Location: Pakistan

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead management and drop-off handling for new acquisition.
•Managing NSTP scenarios and assisted client onboarding.
•Client servicing and complaints handling.
•Cross-sell within 3 months on books; portfolio management.
•Drive customer-centric growth and loyalty through regular client interactions.

Key Requirements

•5-7 years of experience in a similar Virtual Relationship Manager or relationship management role.
•Strong sales knowledge with understanding of investments and financial markets.
•Excellent interpersonal skills and cultural sensitivity; strong relationship management and networking abilities.
•Analytical and numeric skills with problem resolution capability; able to work under pressure.
•Self-motivated, positive attitude and a dynamic, results-oriented approach.

Experience:5-7 yearsBankingFinancial services

Skills:CommunicationInterpersonal skillsProblem-solvingAnalyticalRelationship managementCustomer service

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Mashreq

3 months ago

Virtual Relationship Manager (Mashreq Bank Pakistan Limited)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Pakistan

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead management and drop-off handling for new acquisition.
•Managing NSTP scenarios and assisted client onboarding.
•Client servicing and complaints handling.
•Cross-sell within 3 months on books; portfolio management.
•Drive customer-centric growth and loyalty through regular client interactions.

Key Requirements

•5-7 years of experience in a similar Virtual Relationship Manager or relationship management role.
•Strong sales knowledge with understanding of investments and financial markets.
•Excellent interpersonal skills and cultural sensitivity; strong relationship management and networking abilities.
•Analytical and numeric skills with problem resolution capability; able to work under pressure.
•Self-motivated, positive attitude and a dynamic, results-oriented approach.

Experience:5-7 yearsBankingFinancial services

Skills:CommunicationInterpersonal skillsProblem-solvingAnalyticalRelationship managementCustomer service

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor