Sales Associate I

Tapestry
United States
Workplace: OnsiteFull time15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Dealing with ambiguity","Learning on the fly"]

Deliver an elevated, personalized shopping experience as a front-line ambassador of the Coach brand. Meet personal and store sales goals through cross-selling, upselling, and clienteling, using mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations—cash wrap, inventory processing, replenishment, visual merchandising, and asset protection—while maintaining a collaborative, customer-focused environment.

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Tapestry
Tapestry
2 months ago

Sales Associate I

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador of the Coach brand. Meet personal and store sales goals through cross-selling, upselling, and clienteling, using mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations—cash wrap, inventory processing, replenishment, visual merchandising, and asset protection—while maintaining a collaborative, customer-focused environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to brand style and service standards while building lasting client relationships through personalized styling and fashion advice.
  • •Drive sales by cross-selling, upselling, and providing tailored recommendations; develop and execute personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
  • •Support inventory cycles by receiving shipments, stocking shelves, and managing product movement; follow retail policies, POS procedures, and asset protection.

Pay and Benefits

Salary: 15 - 19.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work at a fast pace and perform physical tasks including lifting 25 lb regularly (up to 50 lb occasionally), climbing, bending, kneeling, and maneuvering the sales floor and stockroom.
  • •Strong English proficiency.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping or video demos, clienteling, and data acquisition (preferred).
Experience:1+ yearsLuxury retailRetail salesClienteling
Skills:Customer focusInterpersonal savvyDrive for resultsDealing with ambiguityLearning on the fly
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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