Burberry

1 month ago

Future Service Lead Opportunities- Garden State Plaza (Chicago, Illinois (US-IL), US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead and inspire a dynamic retail sales team to deliver the Burberry Experience on the selling floor. Oversee daily operations, coach in real time, and drive performance to achieve sales goals and KPIs while fostering collaboration across floor, specialists, stock, and operations.

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead, mentor, and energize sales associates to consistently deliver unforgettable, high-value Burberry experiences on the selling floor.
•Collaborate with associates to sharpen selling techniques, boost confidence, and drive conversion to meet and exceed sales goals and KPIs.
•Provide real-time coaching and constructive feedback to ensure every client receives the Burberry Experience, aligned with brand values and strategy.
•Orchestrate seamless customer flow and set the rhythm for outstanding service; ensure no client is unattended and moments in-store are impactful.
•Cultivate partnerships across the floor by connecting sales associates, specialists, stock teams, and operations to create a unified, high-performing environment.

Pay and Benefits

Salary: USD 26.5 - 27 hourly

Perks:CommissionAnnual BonusBenefits

Key Requirements

•Minimum 2 years in a client-centric role within retail or sales.
•Fluent in the local language; English proficiency desirable.
•Passion for fashion, art, culture, and Burberry brand values.
•Strong communication and interpersonal skills with a customer-focused mindset.
•Experience in coaching, developing, and guiding a sales team to achieve KPIs.

Experience:2+ yearsRetailFashion

Skills:CommunicationLeadershipCoachingTeamworkCustomer service

Languages:English

Company Brief

Burberry

British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Burberry

1 month ago

Future Service Lead Opportunities- Garden State Plaza (Chicago, Illinois (US-IL), US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead, mentor, and energize sales associates to consistently deliver unforgettable, high-value Burberry experiences on the selling floor.
•Collaborate with associates to sharpen selling techniques, boost confidence, and drive conversion to meet and exceed sales goals and KPIs.
•Provide real-time coaching and constructive feedback to ensure every client receives the Burberry Experience, aligned with brand values and strategy.
•Orchestrate seamless customer flow and set the rhythm for outstanding service; ensure no client is unattended and moments in-store are impactful.
•Cultivate partnerships across the floor by connecting sales associates, specialists, stock teams, and operations to create a unified, high-performing environment.

Pay and Benefits

Salary: USD 26.5 - 27 hourly

Perks:CommissionAnnual BonusBenefits

Key Requirements

•Minimum 2 years in a client-centric role within retail or sales.
•Fluent in the local language; English proficiency desirable.
•Passion for fashion, art, culture, and Burberry brand values.
•Strong communication and interpersonal skills with a customer-focused mindset.
•Experience in coaching, developing, and guiding a sales team to achieve KPIs.

Experience:2+ yearsRetailFashion

Skills:CommunicationLeadershipCoachingTeamworkCustomer service

Languages:English

Company Brief

Burberry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn